The bathroom was terrible - the shower didn't drain - you were standing in dirty water. Caulking was needed everywhere. I know it's a very old building but charging people to stay should result in applying more funds for upkeep.

The staff were very friendly and helpful. One of the young men even used his phone to order dinner for us! They were helpful with guiding us to restaurants and helping take up our luggage. The only issue that was not great was the stairs and having to go up two flights. Otherwise, the hotel was good.

This was a gem in Edinburgh. we had a beautiful suite overlooking the street. The staff was warm and friendly... lots of good tips on visiting in the area.

I like the proximity to downtown Edinburgh and the castle. Walking everywhere was easy. The staff were friendly and helpful and the hotel was lovely.

Parking was a challenge the first night. Had to park on the street. Edinburgh parking is expensive!

Bed was comfortable but everything could definitely use some fresh paint & TLC. Wouldn’t stay there again especially for the $$$ Staff were ok but definitely not what I would call friendly. There was no TP in the bathroom when we got there so we had to go up & ask for it. He brought it but with no apology.

There wasn’t any cold water in the shower so water was scalding hot also when we turned the water on in the sink the water leaked under the toilet! we reported these issues and told they would be addressed but they were not!!!!!!! Bed was comfortable but room was in really bad shape! Front desk check person was super friendly but doesn’t make up for not being able to shower! I’m a budget traveler and I don’t mind an older hotel but this one is in serious need of repairs and a good cleaning! The location was pretty far from any stores or food when I asked the night person where we could get a bite to eat In the area he said he didn’t know!! It was pretty rough good thing we only booked for 2 nights and found another hotel for the rest of our trip

I stayed for 2 nights. The staff were friendly and accommodating. I did not make use of bar or restaurant due to having other plans. The room was quite small but adequate. It was however rather tired and could have been a little cleaner.

Got in late and left early. Didn't interact directly with staff, but self check-in was easy, and the room was as described. Good value for that part of town.

Manager could not have been more helpful. Quiet and comfortable rooms, at a great location! Excellent find.

Quaint. Great staff. Especially Andrew

It was great to stay in a beautiful area of Edinburgh close to a tram line and within walking distance of many sights and amenities

Parking in the area was rough but arranging parking through the hotel made it easy. Hotel was a little outdated and rooms were sparse, but the staff was incredibly informative and friendly. Good area. Easy walk to the royal mile and very close to dean village.

Over all very nice

We arrived at 4:30 pm. Checking was anytime after 3. There was no parking and was told that nearest parking would be at least a 15 min walk. We had luggage and a guest with heart issue. We asked to see the room because the hotel desk area didn’t appear as the photos. The room had no been cleaned and rags and cleaner left in room. Bathroom was dirty. We said we couldn’t stay as this was not acceptable. We contacted Expedia. They contacted the manager who lied and said we never came to the hotel only called. That is not true. He would not refund our money. Very disappointed in both this Hotel and Expedia for not doing the right thing. It is not our fault that room was not cleaned and no parking except maybe at a public lots 15 minute walk away. Why lie? Very very poor business attitude towards their hotel conditions and their guests expectation.

Great hotel with very friendly staff. If I’m ever back in the area, I’d stay there again.

Avoid Avoid Avoid!!! This review is a very honest review and only from the reception to our allotted basement room…room 2. The approach to the room is very dated and not very clean. The wallpaper around light switches at the bottom of the stairs was filthy. In the room it became very apparent that the room was not of a standard that we would have expected for the price that we had paid. It was very dirty, with stains on the carpet, the roller blind at the window had a couple of holes in it, there were holes in the wood work around the door and the bed had the drawers removed from the divan and ripped material hanging down. I appreciate that this is an old building but the overall decoration is very very poor. In the bathroom there was a horrible brown stain at the front of the basin and it looked like a chunk of the basin had been broken off and glued back on. The toilet had no fixings and was wobbling around loose. In the shower cubicle the grout in the tiles looked black and mouldy and as with the bedroom, the bathroom was very dirty and of a very poor standard. We actually looked at the possibilities of finding another hotel but on a Friday evening in Edinburgh, that’s an almost impossible task. I approached the chap on reception to express our thoughts within the hour of arrival and he said that he would pass them on to the manager. At no point did anyone try to make any contact with us. It wasn’t until checkout that I spoke with the manager and he was very dismissive.

Extremely unhelpful desk clerk. Bedwas bunk bed type with springs very noisy. bed cover was stained. Bathroom had rust everywhere. I had a shower & left the hotel. Told the clerk he & the hotel were a complete waste of my time and money. Any positive reviews here are quite obviously fake !!!!

Parking was a nightmare, hardly any available and reservation lot was blocks away and hard to locate. No heat in the boilers, electric heater kept falling off the wall. Room was not cleaned, never given fresh coffee cups and had to ask for additional coffee. No shampoo available. Bathroom had big windows, glass was fuzzed but no covers. Windows all nailed shut so felt unsafe in case of fire. Just overall run down with poor service.

The hotel was very tired and dirty. There was damp in the bedroom, black mould in the bathroom and tiles coming off the wall. The blind didn’t shut properly and the toilet and sink were loose. I had more photos, but could only submit 8!