Food was delicious but the wait staff at evening meal completely ignored us during course of meal until we stood up and flagged down a waiter. Wanted to leave a zero tip but wife convinced me to at least leave a 10% tip.

Very nice, staff was incredibly helpful.

the midnight reception guy is terrible even at checkout in the morning

Very nice and comfortable hotel. Great location and staff. Very clean. Breakfast and dinner buffet is fantastic!

Excellent hotel! It is clean, amazing atmosphere, the staff was genuinely interested in making our stay top notch. I give it a 5 star clean rating and really enjoyed the spa. We will definitely be back!

The dining room and bar were great, lots of options and friendly English and German staff. Special note that the sauna and spa areas here are supposing large and class, not just a normal fitness center so it’s great for recovery from travel.

Very clean and staff was very helpful and nice

My 2nd stay and it was AWESOME! Very helpful very friendly and will stay again in the future!!

Great location, nice hotel, expensive dining.

It’s a beautiful hotel. The food at the restaurant was so good

Nice hotel, friendly staff

This was a nice clean location with friendly staff and easy to find. Loved the idea of the pillow menu.

Easy check in, friendly staff, good breakfast.

Wonderful hotel!

One night. All very nice. Very nice breakfast buffet and service. Secure bicycle parking.

In the heart of the city

We stayed at th hotel only one night when driving through Europe. The hotel was very clean, check in very quick and we had an upgrade to our room. Comfortable beds😊 we will stay here again most probably 😉

It was great. However the A/C was turned off during my stay cuz they stil considered the weather cold! It’s should have been our choice, not theirs.

Nice hotel in a quiet town. Service was great and the spa facilities really good.

Best breakfast in Germany. Have used this hotel many time before and will in the future. Great location too.