The booking process was surprisingly complicated. It was difficult to reach someone at the hotel to make adjustments, calls to the reception were often picked up and then immediately hung up, and email responses were very slow. This created a rather disappointing first impression. Upon arrival, the welcome was not particularly warm and the staff did not seem fully informed about important details regarding our stay. We had booked two rooms for two nights, yet it was impossible, both during the reservation process and once on site, to keep the same rooms for the entire stay. This was unfortunate, as it would have made things easier for both us and the housekeeping team. The rooms themselves were quite basic, even spartan, considering the price. Mine was on the ground floor and directly exposed to a bright exterior spotlight that illuminated the building, which made the nights less comfortable. Overall, the hotel does not meet the level of service and comfort one would reasonably expect for this price range. With improvements in customer service, communication, and room comfort, the experience could be much more positive. As it stands, I cannot recommend this hotel.

The booking process was surprisingly complicated. It was difficult to reach someone at the hotel to make adjustments, calls to the reception were often picked up and then immediately hung up, and email responses were very slow. This created a rather disappointing first impression. Upon arrival, the welcome was not particularly warm and the staff did not seem fully informed about important details regarding our stay. We had booked two rooms for two nights, yet it was impossible, both during the reservation process and once on site, to keep the same rooms for the entire stay. This was unfortunate, as it would have made things easier for both us and the housekeeping team. The rooms themselves were quite basic, even spartan, considering the price. Mine was on the ground floor and directly exposed to a bright exterior spotlight that illuminated the building, which made the nights less comfortable. Overall, the hotel does not meet the level of service and comfort one would reasonably expect for this price range. With improvements in customer service, communication, and room comfort, the experience could be much more positive. As it stands, I cannot recommend this hotel.

Good breakfast, clean, beautiful room.

Everything was perfect,

Clean room, bed was very comfortable, decent breakfast!

Stay here annually for family visit. Always clean, quiet and comfortable, and at a good price. Friendly staff and offers a wider variety of food than a usual continental breakfast.

Très bel endroit!

Just one thing, the wifi did not work...

The parking is small

Nice stay

The hotel has a beautiful view!

Clean room

Every staff is kind and friendly and everything’s good except the WiFi speed is too slow.

Very good

Parfait pour un séjour au spa Le Finlandais. Chambre très comfortable, près de restaurants à distance à pieds. 2 charges pour véhicule électrique gratuit.

The Room is clean but the from check in desk was not friendly and professional

.

J’avais demandé une chambre au rez de chaussée, j’ai eu une chambre au sous-sol. Les personnes à l’accueil n’avaient aucun sourire, semblaient impatientes. La fenêtre dans la chambre n’était pas étanche, l’air froid entrait la nuit. Le bon côté, c’était tranquille et le spa Le Finlandais est juste en face de l’hôtel

The WIFI is terrible in the hotel, takes forever to log in and keeps dropping the connection. Could not get WIFI on any of my devices. Found hair strands on the bed once I pulled back the sheets. Looked like they did not full clean the sheets, just made the bed again. Luckily I had a room with two beds and just used the other one.

The only problem is the WiFi keeps dropping.