Overall Ratings & Reviews Scala Hotel Buenos Aires

Pleasant staff, spacious room, good breakfast

Beautiful style of hotel

All the staff were not kind!!!’

Awesome hotel

Good hotel for a stop over. Clean, well located. Menu of dining room limited. Average breakfast. Front desk staff excellent and bad (lady very helpful, guy needs tutoring).

Good value for money hotel, good breakfast, large room.

Lovely hotel. Good area. Nice staff, but not comfortable with English language.

The hotel is close to the center, restaurant, and airport

The convenience of a good restaurant and great location

I like everything about this property

It was a huge disappointment. My wife and I arrived at 8pm after a long day traveling only to find out we didn’t have a room. Front desk said they couldn’t find either me or my wife. By the way, it was my WIFE’S BIRTHDAY. We realized front desk had no interest in solving the situation so we decided to contact Expedia. Expedia called the hotel and front desk acted very strange. First they couldn’t speak English, then they could. Then the connection was lost…I was still with the Expedia rep on the line when all of the sudden the reservation showed up. However, he said they didn’t have the room we paid for, only a full bed. So, I had to sleep in a full bed with my wife for 3 nights. They also did absolutely nothing to compensate us for this horrible experience. I do not recommend this hotel. You can find better options closer to Buenos Aires’ highlights and with a staff that actually cares about you.

The property is located in an easy entry/exit for arriving or departure for airport. Few blocks away from the main st. Transport can be arranged through the hotel desk to airport.

The property is located in accessible area to reach from Ezeiza or Aeroparque airports. Near from the center. Services is excellent.

The Hotel is very clean, comfortable an elegant. Very nice staff. *****

Very good price for a really nice hotel. Nice staff. Very clean.

Great staff Fantasy stay Treat you very well Clean and up to date rooms Very convenient to city center Fantastic breakfast!!

Slow check in is big matter to me. every time happens. Hotel itself - Nice! beside front desk workers.

The service was super excellent.

I reserved a room with one double bed and received a room with two individual beds, they changed it and the new room had no hot water, no safety box, bathroom amenities in poor condition, I could not control the temperature of the AC, and the list goes on. The staff apologized but nothing was really done. Nice hotel but disappointed with my stay.

We always stay in this hotel when in Buenos Aires.