Nice hotel with very poor customer service. Front desk ladies are not welcoming.
Location- You have to go a little uphill-not very accessible. There are 4 star hotels around the area worth checking.
Abraham
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
.
William
with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
All good 💯😊
JOSEFINO
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staffs were very accommodating and helpful
Mary Teresa
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Considering it was 4 star hotel I did not have fridge in my room every thing else was excellentv
Thea
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The room was clean and generally functional for what was needed in our short trip. Happy with staffing.
Gliceria
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything,Location,helpful staff reception and in the dining room breakfast ,Gil was accommodating
Lucy
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
As a solo traveller - excellent breakfast.
Make sure you have a room away from the street - noisy early mornings.
Marian
with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Breakfast was good.
Ilu-Ana
Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The Hotel and staff exceeded all our expectations. Our stay there was the perfect way to enjoy the sanctuary and the town. 10/10
Aleli
Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The bathroom was not senior citizen friendly. I needed a stool to climb in. The breakfast was very good though.
Emily Divina
with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Friendly staff and the hotel is clean.
Mia
with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Clean room. Friendly staff. Great location. Good breakfast. Will be coming back
THOMAS
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Staff are very pleasant. The room was spotless. The breakfast had many varieties and was plentiful.
The building is modern and well decorated.
It is a 5 min walk to the Grotto and the church.
There are plenty of restaurants and cafes close by.
The only downside is that we asked for a taxi to Lourdes airport and it was 50 Euro.
That was more than the ticket I paid for my flight! That's a rip off!!!
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Janine
with Pet
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Kind and warm staff.
Marezel
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
This hotel is clean, beautiful lobby. Very close(1block) to the sanctuary . Many stores nearby. We ate in their hotel restaurant and food is great and price is reasonable. Hotel rooms are spacious. Recommend this place👍👍👍
Adaeze
Leisure with Pet
4.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Poor restaurant. The hotels in Lourdes really need to be better run. They generally suck. Atout France really needs to regulate them better. They just do whatever and give overall poor service to unknowing pilgrims
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia