It was nice but def

Good! Spa was underwhelming.

Super dog friendly, and no additional pet charge. Thought that was a very nice touch!

Great stat!! Clean & quiet

Service service service

This PLACE WAS LEGIT

None

Great location also excellent hotel.

Super

Love the location and the hotel staff.

Very convenient. Good onsite options for food and beverages.

Bed was very comfortable. Staff was very helpful. Highly recommend. Room was extremely spacious

1. We paid for 2 deluxe suites(confirmed) BUT got 1 deluxe suite and another much smaller deluxe room - I realized this late since this room felt much smaller than the other. We were not informed and no explanation whatsoever! 2. The description on Hotels.com (see screenshot) specifically says 2 private bathrooms, but it actually is 1.5 bathrooms (Marriot website for the hotel shows 1.5) - This is MISLEADING. I had to book another room on the spot, just for another bathroom. I could only get a room for one night; they were fully booked afterwards. 3. Bathroom in the corner suite was not cleaned well, housekeeping took forever after multiple follow ups- then multiple people showed up to do the cleaning :) They were very apologetic, but you would expect things be perfect at the beginning for a 5-star hotel! 4. I had specifically asked for an extra rollaway bed on extra charges for both the suites - got 1 in the corner suite, upon asking they got one for the other room as well. 5. Heard of the "famous" butler service they have (had received welcome emails as well), never saw anyone, no one answered the phone from the room:( 6. The first day when we checked in - our calls never went through - to front desk, concierge, house keeping , butler service, private dining - no body picked up. I had to go down the elevators from 17th floor to talk to front desk every time I needed something.

Staff was horrib

Beautiful property with luxurious rooms and excellent service. My preferred hotel to stay at in Toronto.

I’d stay here again anytime

Absolutely loved our stay here!!

Lovely hotel in nice area

First class

Great hotel staff are the best close to everything and Union station very safe and clean highly recommend