We planned a short trip to Antofagasta and booked the Terrado Suites. Our room overlooked the bay and the ocean with stunning views. The staff were very helpful and treated us like VIP guests and the food and service in Casablanca restaurant was first class. We could not have asked for more.

Good breakfast, welcoming and helpful staff, nice restaurant. Great views from the room.

breakfast was good, swimming pool okay but there is so many birds making poopoo there

Comfortable room with great views. Very helpful staff. Nice restaurant too

The hotel has a perfect location, the pool has a stunning view, with plenty of loungers and umbrellas there is a supermarket and shopping mall within a 5 min walk. The breakfast was the best we have had in chili so far, the staff were friendly and helpful (google translate works well)

Service at the cafeteria was absolutely atrocious for the 3 days I stayed. Even the supervisor. Very very rude.

The hotel is great, rooms are huge with fantastic view. Expedia mentions “Bag service”, but the receptionist mentioned that they do not have this service. Bathrooms are clean and huge. The view is beautiful + the room has a balcony. The so is really good, the restaurant was good (they made a few errors with our bill, so we had to make several corrections - so check your bill). Area around is crowded and seemed unsafe to walk around, but hotel certainly felt safe and comfortable.

It was a wonderful stay. Loved the view and the convenient location to food and shopping.

No tiene estacionamiento, eso difuculta la estadia, deberian preocuparse de esto. Check in no fue muy agradable, debido a que no hay soluciones, uno tiene que ver como soluciona el problema.

We were in Antofagasta, as a base to tour the ESO Paranal Observatory. A remarkable value… 13th floor room, beautiful, quiet and well-appointed, with a small terrace, overlooking the bay. Enjoyed our breakfasts and our two dinners at the excellent seaside restaurant. Did not use the pool, but it looked lovely.

I have been a couples times in this hotel through the years and I can see the maintenance in the exterior is not the same, rooms need more maintenance.

I did like the property overall and it's close proximity to good restaurants. The restaurant on property was very good. The staff were friendly. The rooms were nice and the bed very comfortable. Property was very clean but some tiles needed replacing in the bathroom.

Hotel has a great location but is starting to get long in the tooth and needs some renovations. Room was good but very sparse on amenities such as Kleenex, 1 bar of soap and a face cloth. Restaurant was excellent.

There parts of the hotel that need to be refurbished. The showers do not have a door, so water gets all over the floor and is super slippery. My bed’s mattress definitely needed to be replaced, it was sloping toward the side. The view is fantastic, and there is plenty of space in the room. They have smart TV’s for late night netflix. It is very clean and the staff is very friendly. Overall it was a great stay and I would recommend it over any other options in Antofagasta. Fantastic restaurant food.

There parts of the hotel that need to be refurbished. The showers do not have a door, so water gets all over the floor and is EXTREMELY slippery. My bed’s mattress definitely needed to be replaced, it was sloping toward the side. Overall it was a great stay and I would recommend it over any other options in Antofagasta. Fantastic restaurant food.

Best views of any hotel in Antofagasta. Large rooms! Love it!

This property should be avoided. The room and bedsheets were not properly cleaned. The bed sheets were heavily stained and the curtains were filthy. Customer service is beyond terrible. Check in agent was extremely rude and when I asked if they had a converter for use they told me they would call me once I got to my room. When I called two hours later after not hearing from them, I was told to “go to the mall next door and buy one.” The next morning I went for breakfast a few minutes before 10am as the website states breakfast is 6:30-10:30am. There were two women there with carts set to clear the food. I explained the situation to the front desk and they came over and asked the women to wait a few minutes as we had the incorrect information at no fault of our own. Amazing they ignored him and continued to clear the buffet despite being told to wait. I had to tell one woman twice to wait and she stepped back and gave me a very nasty stare down. It was embarrassing and so uncomfortable. I took food for my husband and put it on the table and then just went back to the room as I was so angry with the treatment we received. Do yourself a favor and avoid this hotel.

Great location overlooking the sea. Friendly staff. Nice sized room. Good restaurant and bar.

The reception staff were inept. Very unwelcoming on arrival and more than 25 mins to check out. A big queue formed behind me and no other staff came to help for more than 20 mins. There was only one lift for 17 floors. Everyone was annoyed by this. It could easily take 10-15 mins to get from ground to 16. The pool was not in use either. On the upside, the rooms are big with fantastic sea views. The restaurant serves good food at fair prices, but finding the menu in a pdf online is a pain.

Locate on a bay sits the Terrado. Dine oceanfront on reasonably priced entrees. Rooms very spacious