Damyan
Friends and Family Family
2.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
It was just awful.
After having to wait almost half an hour, for the key to our house we were sent to the "nearest parking lot P6". After parking we went to the house, it turns out that on the map they gave us they had mistaken which house was ours (maybe intentionally) the phone number provided by the reception also turned out to be not working why I wonder now. By the time we got to the house and returned to the car no more than 15 minutes. It turned out that the car was broken and all our belongings were gone. We received assistance from the hotel's back office but we were refused a refund for the unused nights. Not to mention our belongings laptops camera and clothes for all 6 of us
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