Room said multiple beds, there was one bed… You would think no problem, i will go get it sorted at reception, but no. Staff wanted €40 euro upgrade for a room with two beds, stating also the only reason i couldn’t have the room with multiple beds is because i didn’t have a child. I paid for a room with multiple beds, and it read as such on the receipt. Basic customer service, decency and courtesy seriously lacking.

The breakfast and museum was AMAZING!

We booked a family room and from the pictures looked really nice and updated how ever when we got there we were given two joint rooms that we were out dated and not at all what we expected which caused some confusion at check in the staff was super helpful and very friendly the lady that checked us in was the best part of the stay she was helpful friendly understanding and patient her service gets a ten out of ten

Easy check in and good breakfast spread

Good hotel for the price. Handy for the airport and city centre. Free coffee/hot chocolate was nice touch.

Very efficient check- in and check-out and friendly staff

Just an average place, some of the staff were rude.

No coffee maker or kettle in the room! Reception wasn’t present for early checking!

Excellent location 5 minute walk to train. Room clean front desk very good Sabrina very helpful ,great breakfast

The staff were very friendly and accommodating, especially Edom and the Melissa. The museum is also very interesting and informative.

My stay was super nice. The room was spacious clean and comfortable and the staff were helpful. A suggestion is to only add a water heater in the room.

Good hotel. Reasonable price.

Nice hotel with reasonable price and is close to the U-Bahn station SSB Zentrum.

My stay was nice. The room was clean,spacious and the bed was comfortable. The receptionist was quick and professional. My requests were answered quick and without hesitation. The only problem was the fridge was not working in my room, so my suggestion for the management is to see what seems to be the issue there. Overall a comfortable stay and I will be visiting this hotel again.

Well equipped room, very good breakfast, ideal location for transport links to city centre

Comfortable, clean, hotel. Nice breakfast. Little dated and overpriced, maybe because the Euros is on.

Front desk extremely helpful especially the general manager, room was good, great location walk to train. The major problem was the elevator was out of order and apparently has been for a number of weeks ,also the phones in hotel was out of order

This is the second time we stayed at this property. For us it is in a excellent location, very close to S-bahn trains that can easily connect throughout Stuttgart. Mainly office buildings with some residential in the area. Lidl grocery store and restaurants within walking distance. Staff always willing to help where possible.

The hotel has an interesting theme and is well decorated and the rooms are very comfortable and modern/cool. We were happy with the late night desk service, and though the bowling alley was already closed. It’s a fun option right around the corner.

It would have been nice to have a coffee maker in the room as well as separate shower bath, shampoo and conditioner. Bed and linens very nice and area very quiet.