9.0
Exceptional
From 277 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

Traveler Reviews Reina Petronila

Number of reviews per page
20
40
Top reviews
John
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Second time staying here, great location for central Zaragoza and plenty of good local restaurants and bars within walking distance. Lovely big rooms. Staff always friendly and helpful.
Lynn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Finding the hotel carpark proved impossible, but the one under the hotel, accessed from the hotel entrance was fine, if confusingly huge. The ultra contemporary facilities were annoying. Having the bathroom open to the bedroom means the entire room is illuminating, when someone uses the bathroom area. The electric automatic blinds were damaged and let in light. The the smart remote for the TV didn’t work, but there were English speaking channels available. Public area not particularly comfortable, no atmosphere really. Style over substance is my overall experience. Not terrible, just not great.
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Lusant
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great parking and cafe, team was very helpful 👍
Martin
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Just one thash bin, and in bathroom. Fould some loose hair near toilet.
Hector
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

.
DAVID
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

AC was terrible check-in was confusing with parking round up out in the park out on the street no signage very hard to understand for someone who doesn’t drive in Spain every day no coffee in the room had to go downstairs making it yourself
Samir
icon-with Children
with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good hotel but missing 2 basic things for a 5* hotel: no free bottled water in the rooms and no WiFi
David
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It was a lovely room with loads of space, very comfortable bed. I got room service which came quite quickly and it was very good. Breakfast was amazing - so much choice. Great quality too. 😀
Dalton
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Its great place, perhaps the best in Zaragoza
Andres
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

great location, very friendly staff, beautiful, modern and comfortable rooms, delicious breakfast...loved our stay!! Thanks so much
Yan
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Nice hotel. Good breakfast. Only complaint was that the bacon was undercooked from an American perspective.
Justin
icon-Business
Business
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I can't fault the room, it was really excellent and good value for the price. But the rest of the hotel is a real muddle. It is not possible to find the parking, you have to park on the street and walk into reception. They will give you a laminated page of instructions - obviously this happens many times every day - but even with these it is difficult to find. There is no food or room service before 8.30pm so you have to hang around, hungry. The pool is ok, nice temperature and views, but it is showing its age and only open 9 to 9. Decent hotel but not even close to 5 Star.
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Kjeld
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We had a lovely 2-night stay. Had a lunch at Descorche which was excellent.
LINDA
icon-with Partner
with Partner
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The hotel is very comfortable and clean. The enormous bath towels were very welcome as was the dressing gown for after showering. Once I worked out how to use the very large rainforest shower, the water was just the right temperature and not too fierce. The underground parking is spacious and secure and the cost was included in the room price a nice surprise. I didn't have breakfast because at 20€ I thought it a bit pricey. Having said that, I would recommend the hotel and would stay there again when in Zaragoza without hesitation.
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Ryan
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very nice clean hotel
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Secure undeground parking is excellent
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

The hotel was clean and the breakfast was well done. Made to order eggs. Fresh juice. It was a 35 minute walk to old Zaragoza, but it was an easy walk with fun shops along the way.
Angeles
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Servicio standard , basico , no es el servicio de un hotel 5 estrellas , , el bar solo abierto hasta las 23 hs y no habia 24 hs room service , no tuve asistencia con el equipaje a la llegada ni a la salida
Alejandro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

aqedome
Alejandro
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Definitely not a five star hotel. Not the cleanest.
Number of reviews per page
20
40

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