Overall Ratings & Reviews Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

This resort exceeded our expectations, we had an amazing experience! The property is beautiful and the rooms are spacious and clean. Every staff member went above and beyond to provide excellent customer service. I don’t usually have high expectations for food at all inclusive resorts but the restaurant food is delicious. Amazing experience, I would definitely stay here again!

Great stay!

Me gustó es la segunda vez que me quedó y me quedaría otra vez la gente que trabaja ahí es muy amable y atenta

Property was very nice looking but not enough chairs by the pool and the food was just ok.

Very nice resort! I really recommend it.

Beautiful location.

Great visit. Service was excellent, property was very clean, and food options were good. Would stay again

Great resort. Food was amazing, pool was lots of fun. Quick cab ride into downtown. Staff here was super friendly and helpful. Would definitely come back.

Great resort, very clean, lots of great food options. We had a wonderful time and highly recommend.

Great pools and restaurant

This Resort is absolutely perfect! Amazing staff, always ready to satisfy all your needs. Great room service, friendly people. The food is great and the amenities are perfect. 5/5 Highly suggest!!!

We've been to several all-inclusive resorts in Mexico (including Fairmont Mayakoba).. and this one has been our favorite! Upon our arrival we upgraded to the "reserve" area for a very reasonable cost and it was well worth the price. We truely can't say enough about the quality of the staff and food. We loved everything about this trip! To name drop Carlos (our concierge) and Alejandra (front desk) really made our stay extra special --- THANK YOU!

Nice resort. Upgraded to reserve at check in. Room and view was beautiful. Staff is friendly and helpful.

Most of the Bartenders were disrespectful to older guest.

Great time! Very nice property!

Staff were excellent. Rooms were big. My only complaint was the lack of the activity schedule access, which we found in the fitness centre only, and the staff were not sticking to that schedule for the first few days until another traveller complained to management. The last half of the trip was very engaging.

Clean, friendly service, and the food was excellent

Everything met or exceeded expectations except the wading area of the ocean. Huge rocks under the water everywhere...

Loved the resort. My favorite in playa del carmen. Great dining options, loved the beach and pool. Room was spacious clean and luxurious.

The staff are second to none! Very courteous, extremely helpful, and very sincere about the service they provide. I had a question about their services, and contacted one of the concierges, who got right back to me on his day off! Very impressive going above and beyond. The food and entertainment was fantastic! The grounds were always being kept up, and everone was so accommodating to ensure our time was maximized for relaxation and no time waiting in lines for anything! Looking forward to going back!