Room was comfortable and good location. Check in was slow followed by elevators not working so we had to wait to get to our room

Staff friendly and helpful always.

Great service and friendly stuff

Overall, a relatively good stay. The TV remote did not work correctly however this was quickly fixed by the maintenance guy. However when my partner and I attended the bar downstairs at approximately 18:00 the staff member behind the bar was atrociously under trained. My partner asked for an iced americano, was served a frappe. I asked for a double shot espresso. This took almost 20 minute. He went multiple times to his colleagues to ask how to make it. I’ve worked in the hotel & hospitality industry for 16+ years and for a mid-range venue this is simply not acceptable. The employees name was Juan and needs some serious training to get him up to the standard that is required to be able to work behind a bar independently. Other than that, it was an enjoyable experience however I would probably look to stay somewhere a bit more up market next time as this hotel seemed like it was mildly outdated room wise.

While the hotel itself was decent, the front desk experience was very disappointing. The staff was unprofessional (the ladies) and unhelpful during check-in. I waited a long time for assistance, and when I finally received help, my concerns were dismissed with no effort to resolve them. A welcoming and responsive front desk is essential, and unfortunately this was lacking here. I would not stay again unless customer service improves.

I love this hotel! The staff is so friendly! The room was clean- it was small but just enough room for a solo traveler. The location is perfect! So close to Kennedy Park, and the Ocean!

Me tuvieron que mudar de habitacion porque el aire no funcionaba

Close to many places in Miraflores;

It was all good!

Comfy beds and great front desk staff

Fab breakfast..love the fresh fruit. Great coffee too. My room was great, very clean and comfortable. I’ve found ibis hotel great value for money.

Is my second time at this hotel! The location is amazing, is a walking distance to many restaurant and shops. The only issues this time is that my room skipped services one day, but got fixed right away when i addressed this issue at the front desk. Also the ac filter i requested for a clean up.

Every Ibis stay has been amazing.

Good place to stay

Check in was easy, staff is professional and pleasant. The bar has great drinks at reasonable to low prices. Room is big enough for 2 people with a nice bathroom. The best part was the dinner menu! The food was amazing!!!! We had noticed the dining area full, so we said, they are there for the convenience or food is good or both. Turned out to be one of the best meals in our trip! And accompanied by a small band. The location is so centric and accessible, security is high but that area is quiet and secure. For the value (less expensive than other hotels in the area); I would stay and recommend it to everyone!

All good !

Clean room, great bar and restaurant, música alive, great location, nice personnel

Clean room, location, restaurant menu, the bar, personnel. Everything wonderful

It was good for the price. A little outdated but clean

Ok