The Roker Hotel, BW Premier Collection

Explore The Roker Hotel, BW Premier Collection
8.4
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews The Roker Hotel, BW Premier Collection

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, nice large rooms but no fridge in the room.
martin
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bar and bar food was lovely breakfast was very tasty and more than enough choice we had a lovely big room overlooking the sea its an old building but in nice condition rooms clean plenty of free parking great location and the staff were genuinely very friendly and helpful we were warmly treated by everyone
Sharon
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is in need of a refurbishment. Bar area looks tired. Not enough staff available to clear tables (even though bar was not busy!). Breakfast average. Girl serving disinterested and spent most of the time we were in tossing cutlery into a tray quite loudly.
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was good. Rooms clean tidy with lovely bedding and white fluffy towels. Staff polite and helpful. Breakfast buffet style and a little sparse when we went down but staff did bring the items when we asked for them. Great location across the road from the beach and short walk to bars and restaurant.
Amanda
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is in need of some tlc, our room looked shabby with cracked tiles on the bathroom floor that were an accident waiting to happen. The breakfast was the worst we’d ever had in a hotel with a couple of bits or cheddar cheese, cured meats left at 9.30am when breakfast finished at 11am. Food wasn’t replenished despite asking staff if they could add more cheese, meats and fruit. But then when a group of people showed up they bought out more reserves! The best bit about the hotel was its convenient location to the beach and Roker pier and lighthouse. We won’t be going back!!
Read More
Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a cosy room it was Very tired thread bare carpet chair & furniture that had seen better days room number 104 could hear the dripping toilet also could hear what sounded like a generator all night ,view was of a roof top, have stayed here many times before & had some lovely rooms but this stay was very disappointing
Marc
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was lovely. Extremely helpful and friendly staff. No complaints about the evening at all, until the morning. The lady that signed me in disappeared for so long, I had to eventually leave because I had run out of time. I could not get a cooked breakfast and to rely on measily continental breakfast supplied.
IAN
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location helpful and friendly staff. The room was very comfortable, enjoyable stay.
Mike
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The receptionist was fantastic very friendly and informative and very professional the bar staff where also excellent and I had a very good meal
JOHN
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean enough ,the view from the room was great as it was at the front ,I would not have been happy if I had a room at the rear . The hotel looks like it has recently been refurbished (badly) the workmanship is dire !and done cheaply The food in the bar in the evening was a disappointment and not to our taste we had hoped for fresh fish and chips but sadly it resembled frozen fish and if the chips are to be triple cooked then try and get them crispy not soft dark brown bits of potato . The breakfast was similar only one girl serving ,we had to ask for the the fruit to be replenished ,whilst my wife enjoyed the porridge sadly my full rocker breakfast was another disappointment with the black pudding just been heated rather than cooked the bacon was full of fat ,the hash brown warm and floppy the tomato was raw and hard and to my further disappointment there was a bit of hard plastic on the tomato .that said the egg sausage and the bit of bacon without the fatwas ok ,Oh and no more covering the plates with cress . The head and base boards on the bed were very high with the mattress really close to the floor the couch was also so low that it was a struggle to get a view of the sea .
Read More
Craig
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is ok, the rooms were small and compact and basic - our room looked out on the back of the hotel and had a pigeon settling in the pipe outside, so was waken up by it each morning! We ate at hotel and the server was abrupt in her attitude and we felt we were an inconvenience being there! The cleaning staff on the morning were lovely and friendly
Read More
Paul
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything ok great staff
phillip
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

room tired and small, small double bed pushed against wall to fit in the room.
Mark
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Had room 118, bed was not comfy & felt like it was fairly loose, toilet seat also very loose. Never had an issue here before, these aren’t major things though to. E honest Staff always friendly, location is excellent Will stay again
CLIVE
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good
Steve
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good value hotel, right on the seafront and a short drive into the city centre. Nice bar and restaurant facilities
Georgina
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Too many stairs to negotiate with heavy fire doors - a necessity I know but difficult to open with luggage and bags in hand. Bed comfortable but pillows uncomfortable at best. Staff were pleasant. Buffet breakfast was not as hot as it should have been and very little of anything.
Jonathan
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice room comfy bed good hotel for my overnight stay
Alex
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fantastic hotel! Great staff and very tasty food!
Sheila
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great location , easy parking . Excellent staff . Delicious supper
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.