I stayed at this hotel in Pocos de Caldas, and it felt expensive for what it offers. The rooms are large and reasonably comfortable, but there are not enough blankets, and you have to request them at the front desk. There were no bathroom mats either. Even after asking, I was given a towel to use as a mat, which was not comfortable. Cleanliness was only average. Some areas, such as behind the beds and between furniture, were not properly cleaned. Breakfast was okay. During my stay, there was no liquid soap in the women’s restroom, even after I specifically requested it for a couple of times. Another concern was a man outside the hotel who appeared intoxicated and possibly had mental health issues. He had free access to the hotel and intimidated some guests. I was told he was a former owner and therefore allowed unrestricted access, which made the situation uncomfortable. Overall, it’s just okay. For the price, I believe there are better options available, and I would choose a different hotel next time.

Excellent value and very modern

The hotel is very confortable

The room was spotless The reception desk person was very friendly

There is a bar right on the corner that played loud music all night. But the hotel and the gorgeous renovated room made up for it.

I like the hotel because it’s close to the park and restaurants. It’s clean but needs update. Parking below the building. Staffs are friendly.

Internet um pouco lenta, fiquei no 2 andar maravilhosa a funcionaria que arruma o quarto, super educada e gentil, a funcionaria do cafe da manha Eduarda, maravilhosa, atenciosa, preocupada, levei uma criança que nao comia nada, ela sempre preocupada e fazer algo diferente p ver se ela comia

A experiência foi boa, só não foi excelente porque a piscina estava interditada Poderiam informar no site para ficamos cientes Funcionários maravilhosos no atendimento , na educação., etc Em especial a recepcionista Veridiana. Eliete

Bom

Reservei o hotel devido a ter piscina, chegando lá fui surpreendido com a informação de que a piscina estava em reforma e não poderia ser usada. Não tinha sabonete no chuveiro, o pote de sabonete estava vazio, tivemos que tomar banho com o shampoo.

Excelente em todos os aspectos surpreendeu Parabéns a Equipe

Excelente as instalações. Café da manhã otimo.

Maravilhoso.

Sem comentários

Ambiente perfeito pra relaxar, música ao vivo ... TD perfeito

Excelente Ambiente para toda a Família!!!

Sensacional

Quarto limpo, funcionários educados e localização excelente

Sim. O café da manhã com muita variedade e muito gostoso.

Quarto otimo, Equipe excelente