Spa was good, very family friendly. Overall very good experience.

We had a lovely experience. The hotel and facilities were great and our large group enjoyed our stay. We will recommend this hotel and location. We will visit this hotel again in the future.

Arrived and got seen at reception straightaway although had to wait till 2pm for the room. Had a lovely lunch and drinks on the terrace. Not busy and was waited on by many staff members. Sea view room was comfortable and everything worked as was meant to do. For the price paid, highly recommended.

Looked nice did not use

We have had a joyful stay at Kaya Belek! The staff are very professional and helpful and the room is spacious and spotless. The food provided is international and properly cooked. It was a bit too cold for us to use the outdoor pool and the waterpark on site was refurbishing, but the indoor pool was heated at 28C and the kids enjoyed a lot in there too. Would definitely recommend!

The quality was not what I would expect from a 5-star hotel. Air con was not working and the rooms were pretty worn down

Very good location right in the beach. Very clean and large well appointed sea view room

We had a great short stay at Kaya Belek hotel. The rooms are spacious, the food was great and the staff were very attentive. The hotel is in need of a refurbishment as it looks very tired but it didn’t spoil our time. My only slight disappointment was that the gym didn’t open until 8:30am.

It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly. The rooms and hallways smell terrible. The towels in the room were torn. The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own. We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated. The sunbeds are old and made of plastic. The floor tiles and ceramics are broken and poorly maintained. The food quality is low — they sometimes serve meals left over from the previous day or even two days ago. The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes. For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us. This hotel is absolutely not worth the price. Avoid it at all costs.

The WIFI WAS VERY SLOW AND TURNING ON AND OFF

Rooms are outdated and they don’t have AC on the hallways. Good food variety but don’t expect anything fancy. Staff was friendly.

the hotel was clean with very helpful staff . nice pools , very good dinning room and food. entertanment during the evening. there were things for children but I think the hotel is better suited to adults. the person looking after our room could not be recomended

They need to upgrade their rooms

Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.

We booked this hotel as a better option than our previous after Ironman race, however when we wanted to add some nights we didn’t get a response from The hotel, I called and the reservations team stated it would be ok and some e will call me but this didn’t happen, upon arrival We were advised that they were fully booked so no extra nights were possible. They says they didn’t see the messages on the system but we did this through hotels.com messaging. It means we had to find another hotel for our additional two nights. Whilst at the hotel you notice that some areas are in need of updating and the room keys are a nightmare I had to go back to reception on every occasion to sort it out.

Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos The service team was decent and the food is good. But that’s about it The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!

Very nice resort with great selections of food

i stayed here for 6 nights and it was my best holiday ever with all amenities, all you need to keep u you busy is at kaya belek i enjoyed the swim here All staff were lovely always come to offer you drinks and snacks, the main restaurant was outrageous with all kind of food from meat to dessert and sitting area was fabulous, food, staff,chef restaurant is 10/10 in the main restaurant my favourite staff was mehmet and from the lobby was huseyinuguten with roll skates both were very friendly. excellent overall would recommend my friends and family to enjoy here at kaya belek

Very good stafs

The furniture is old. We aaked to change the room because the floor and the rooms smell like mold. But the staff were friendly and the service was ok ... The best part was the swimming pool and the activities "happy environment"