This was an amazing Japanese resort experience! The food and drinks were high caliber and included in the package. There were delicacies and food presented in a very unique and very Japanese way. I wasn’t expecting this kind of luxury and cultural experience. It wax truly an incredible place.

Staff was INCREDIBLE along with the food, service and soaking pools.

Staff are very kind

Very nice place to stay with great views. The staff are very helpful and polite.

Good location

Great Onsen, honey buffet is special

ホテルは改装されたようだ　以前の旅館感覚よりモダン　フロントは全く以前と違う　部屋はベットにしたせいか小さい感じた。10月中旬エアコンはヒーターだけらしい。暑く朝2時に窓を開けたお風呂は以前と同じだ露天風呂はいい　6階ラウンジのサービスもいい

Top of the canyon, very quiet, nice onsen and dinner

We really enjoyed the stay, very relaxing! The staff members are wonderful and kind!

Gorgeous hotel not much English support but you won't need it much one of the nicest hotels I've ever stayed at

My wife and I routinely stay here once a year when we visit Hokkaido and it is always one of the highlights of our trip. Everything is top quality and it is a very relaxing place.

The hotel offer Free ice cream (2 flavours), night soba, honey tasting, yogurt, beer at different time frame. Very interesting experience. I hope they can clean the windows in guest room.

Property was clean, staff was friendly and helpful and food was good.

A lovely hotel with very friendly and helpful staff. The baths are so relaxing and the room very comfortable. Only two negative comments: firstly the air con in the room is heating only, so it gets very hot and stuffy overnight unless you open a window- and then it was noisy. Second: absolutely no western food options and there’s isn’t much around by way of restaurants that were open when we were there. Not everyone wants Japanese food for breakfast. We had to buy yoghurt etc from the food mart.

The Shogetsu Grand Hotel greatly exceeded our expectations! We had an amazing time. Everything was 5 star (food, service etc.) with some nice extra surprises thrown in. The hot spring baths were very relaxing.

This is my second visit. I was having trouble getting a customer at the front desk. I'm satisfied with the rest.

Had amazing time with my family, great service!! Thank you!

Very nice hotel. The only shortcoming is that the hot spring is rather small. However, as the hotel is relatively small, overall its still ok.

Shops location of the hotel , it's very modern from outside . Great architecture considering the reception is at 6 floor and onsen is below . Fantastic view of the river .

Great food and hot spring experience at Shogetsu with good facilities and attentive staff though English communication may be a little more difficult