9.0
Exceptional
From 534 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Hotel Roma

Number of reviews per page
20
40
Top reviews
Stella
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was small but clean, and the staff was very friendly. The location is excellent!
Alfonso
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location of the hotel was PERFECT which is why who chose this hotel. However the cleanliness of the room was poor and worse was the shower. It had black bold all over. We honestly felt very dis usted when showering. They service the room daily but not really clean. It was just throwing the trash, taking the used towels and replacing them with new ones but cleanliness overall lacked in the room. The front desk staff did the minimum: if you asked for a taxi they would get it for us but never welcomed us back or greeted us as we approach the counter. We always had to literally get their attention when we needed something.
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Erika
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic stay—wish we had stayed longer! Great staff, breakfast, location.
Nancy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Well located. Very convenient and walkable area
Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location in the City, everything on the doorstep. Staff helpful and everywhere kept clean. If we went back to Bologna would stay there again
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location older property small rooms tiny bathroom decent breakfast. OK at this price point.
Erica
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Second time staying. Love it!!!!
Michele
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and very good experience overall—- highly recommend!
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice welcoming from the staff and the breakfast that was included was great. Location was perfect for us. Close to every thing we wanted to see.
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Close to walk to most things, clean, tidy, helpful staff, breakfast was good, but no hot food, busy area, good taste of Rome! Room was quiet enough and dark enough to sleep, old school lift, but very easy to use, and a big plus was the Taxi stand right outside!
JOAN CONSTANCE
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fabulous location and the hotel has charm and parking. Attached restaurant was delicious.
Angelina
icon-
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean, but noisy. The toilet didn't flush well, I had to press the button for 30 times to do a flush. I like to thank the front desk staffs who helped me to check in and check out, they were all polite and friendly. The room attendants were nice too. I appreciated that very much. The terrible experience was from the restaurant. On April 18 local time. When I walked in no one greeted me nor asked if I wanted any coffee. I observed when other guests came in, the staff greeted them and asked what kind of coffee they wanted. The local tour guides taught us to do things slowly so I was trying to do that, the breakfast was ok, I ate slowly and then tried to plan for my itinerary, I believed for a total of 1.5 hours or so, when I went for my last cup of tea and back to the table, they already cleaned the table, one of the staff, an older gentleman with grey hair and black frame eye glasses suddenly yelled and lashed out at me, "You are here for two hours, two hours" then he continued saying things in Italian and walked behind me to somewhere....he was probably scolding me in Italian. His coworker and even some guests could hear it, his rude behavior was totally unacceptable, the worst that I have ever encountered, what have I done to deserve that? If you are working in service sector, there is no room for prejudice, discrimination, nor rude manner toward any customers. Of course I did not go back to that restaurant anymore!!
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Lidia
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Enjoyed our stay and close to all shops, restaurants. Perfect for walking and strolling through the market and piazzas. Highly recommend
Emily
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel in a great central location, less than a minutes walk from the Piazza but inside the hotel was peaceful. The staff were friendly, the rooms really spacious and the breakfast was great. Also a bonus that the Air Conditioning was fully controllable. I would highly recommend and stay there again!
Gemma
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fantastic location being just 1 minute away from Piazza Maggiore, excellent breakfast buffet with a variety of options, very friendly staff.
Nicholas
icon-with Friends
with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The breakfast was fresh and good, room cleaned everyday.
LUCERO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room is good size. Beds were good. Breakfast was great. Bathroom is greatZ also where its located is perfect
MARTIN ALAN
icon-
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms had tea but no coffee, which I thought was weird and petty. I just didn't get it -- does a packet of instant coffee cost that much more than a tea bag? Also: the breakfast was supposed to be available until 10:30 a.m., but most of the trays were empty by 10.
Jonathan
icon-
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location
Irma Fernanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Really comfortable, great location!
Number of reviews per page
20
40

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