The room was not very clean. Blood was left in the shower and twice cleaning cloths were left in our rooms.
The fact the pool cost extra was ridiculous and came with restrictions on when children could use the pool. The booking system was ridiculous.
On a positive Amir helped resolve issues for us proactively
Marissa
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Impressive property. Clean, modern, spacious, great staff, great buffet breakfast, perfect location.
Jeongjoo
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
good
Guo
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
5min from the railway station. Great breakfast
Leah
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Clean room with comfortable bedding and daylight. Staff was very polite and helpful. Breakfast has a broad selection, and even has larger cups for tea which is a huge plus for me. Location is perfect - close to city centre and train station.
ryan
Business
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
It is convenient, but too big, busy to offer good service. It feels like checking into a las vegas hotel.
Susannah
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Excellent Hotel! Holiday decorations were beautiful. Rooms really nice. Breakfast excellent. I will be back
Marc
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Clean and nice staff
Jon
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It is very nice and near things
Matthew
with Partner
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Fantastic stay highly recommended
Leonardo
Business
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Room as described. Great shower, bed was too soft for me. Breakfast is amazing and service as well
Gill
Friends and Family with Friends
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The hotel is perfectly situated for a short break in Gothenburg however the air conditioning and fridge in the room were not working properly and two different hotel staff said these were known problems, related to the age of the building. I think the hotel is therefore over priced.
Nathan
Business
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Room was very small with dormer roof in the bathroom which was claustrophobic. The roof overlooked the bus station and railway and was noisy from around 5am
Laura
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Lovely staff, good breakfast, good location. But the noise from the music from below in the evenings/nights was a form of absolute torture, with zero soundproofing meaning there was no escape. Also, the advertised pool was an extra surcharge.
Norma
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very friendly staff, excellent service
Jørn
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Best location in Gothenburg
Laura
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very friendly staff! Clean, comfortable room. Great location.
Alexander
Business
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Ingen vanlig mjölk och take away muggar vid kaffeautomaterna. Nonchalant kille i incheckningen. I övrigt är allt perfekt: läget, sängen, badrummet, nordiska TV-kanaler och frukosten.
Shawn
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Neat historic hotel, upgraded to current standards.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia