Nicely appointed room in a lovely neighbourhood.

Room was amazing, clean and perfect for the stay. The staff were very helpful. The room is large spacious and has all you need. I will highlight that the kitchen is equipped with everything, but this does mean the cupboards are full so if staying and wanting to keep food etc, unless its for the fridge, there is not much space. The only actual downside is the penthouse room is really only accessible by the lift, which is very small, slow and frequently used by other guests. The emergency fire exit stairs aren’t really for regular use, and you can be waiting for the lift for a while. The lift also breaks frequently, but the staff do get on to it and fix super quick. Overall though, the stay was great!

The location was great. It is walkable to underground station in 3min. Great dining area is around. Mostly the room was pretty spacious and very clean. Staffs are very friendly. We had little problem with UK’s outlet system, but they helped us to solve the issues. Gym was also great which open 24 hrs with updated equipments. My family loved staying there!

The executive two bedroom apartment with two bathrooms was perfect with two teenagers. During a heatwave in London the staff provided fans in the bedrooms. Suggest the apartment needs to have a microwave & toaster.Great location to supermarkets & transport in South Kensington.

Location! Location! Location! Staff! Staff! Staff! We always stay here! Tube station, Tesco Express, pubs all within a couple of minutes. Apartments r well equipped!

Kitchen separate from other rooms. Quite adequate for most meal preparation. Saves eating out all the time. Would certainly stay again.

Penthouse was amazing

Great location, wonderful staff

Good comms, reception, area

Convenient to tube station. The staff was very friendly and helpful.

The location is fantastic, 2 mins from Gloucester Rd tube station. Check in was really easy, just remember you will need photographic ID. The studio was clean, and had everything we needed. Loved having a TV in both the bedroom and lounge area. I can't fault tgese studios and will definitely stay here next time I am in London.

Great location for Albert hall and very friendly staff on reception. Room was perfect. Overall excellent stay

Really attentive and friendly staff. Apartment was lovely and spacious. Clean and well equipped. Handy for London shopping , museums, Royal Albert Hall etc

Pro: relatively inexpensive for the area. very convenient for tube, dining etc. Con: lift not working. very tired room and furniture, stale smell. felt more like a hostel. was also surprised to see room windows wide open when i arrived giving street access to room via fire exit.

We really enjoyed this property, had everything we needed and was close proximity to local amenities.

Very spacious apartment in Kensington. Proximity to tube is good and several close grocery store. Housekeeping was fantastic. Property could use some updating but overall very comfortable stay. Elevator is extremely small and could present a challenge if you have a bigger family, wheelchair, or pram.

Very functional apartment. Was great to have space. Ac worked fine but didn’t quite get cool enough. The second bedroom ac was not good. Still the place was very nice. Service and cleanliness were very good.

Some of the furniture looks shabby,, some bathrooms have no shelves for toiletries , bathrooms could use door hooks. The staff is outstanding. Love being so close to the tube!

The terrace attached to the penthouse was excellent. Staff were super helpful and friendly. The tiny lift to the 6th floor/penthouse should be replaced ASAP. It broke down twice while we were in it.

Good