Kenton Palace Buenos Aires

Explore Kenton Palace Buenos Aires
8.4
Very Good
From 408 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.8

Service and Facilites

8.4

Traveler Reviews Kenton Palace Buenos Aires

Number of reviews per page
20
40
Top reviews
Beverly
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We thought there was a pool but there was no information about it and you had to enquire about it through the spa. One of the lamps in the room gave me a slight electrical shock. They replaced it. The kettle didn’t work. They replaced it. There was only tea and sugar. No coffee or milk. Bathroom door was opaque with toilet just behind it. I felt there was no privacy. Staff were wonderful. The room was spacious.
Read More
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Large clean room with good facilities. Quiet room.
Rachael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pool and staff were great. Breakfast we excellent
Rachael
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pool was warm. Breakfast was great. We had a stroller that had to be carried up to lobby but staff was very helpful. Room was roomy.
Danielle
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I stayed here for 2 nights with my children aged 4 and 18 in 2 rooms. While there were many great aspects, unfortunately we had a very unpleasant experience during check out. We were accused of "breaking a kettle" in one of the rooms. In fact, on arrival there was a crack and a small piece of the kettle lid missing, presumably caused by a previous guest. It was still working despite this so we had no need to report it to reception. We had to cancel our taxi and I was pressured into paying for a replacement. The man at reception was rude and intimidating lin contrast to the very polite and helpful man who was present at check in). As we were in a rush to rebook another airport taxi I had no option but to pay, rather than miss our flight. He did not provide an itemised receipt and had to be asked 3 times to give me my change from the tourist tax as well. He was sniggering with his colleagues and speaking with them about us in Spanish, as we could understand a few words. My 4 year old was very upset by this. I have been in contact with my credit card company who are kindly arranging a charge-back, so at least I will get a refund for the kettle. On the plus side, the rooms were large and clean and the location was convenient. The pool was nice although the hot tub and sauna were not working. The dreadful experience at check out has unfortunately marred our short trip to Buenos Aires and has put me off from returning again.
Read More
Emiliano Lopez
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location is excellent, you
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Much bigger room than expected and very comfortable
Francisco
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was excellent but needs better access to get the luggage to the elevator. No ramps and have to go up steps to get to lobby
Kathryn
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The front reception staff were very good.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice hotel; good staff. Safe area and surroundings… Pleasant stay for the Holidays
Vance
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice property. Friendly staff. Great location
Mary Grace
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Very good location clean friendly and good breakfast
Neville
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The hotel is well located and close to many places to eat. Property is clean and comfortable with friendly staff
Lorenzo
icon-Leisure
Leisure
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

.
Kogilavani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

It was a good stay at Kenton Palace. The place was clean and rooms were big with 2 double beds. The reception staff Sebastian was amazing and went out of his way to help us. There were couple of staff who were not so friendly. It was quite central and walking distance to restaurants and the main Mayo square. Would stay there again if in Buenos Aires.
Read More
Verified traveler
icon-
6.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

The restaurant is not good,and in the room has no tea bags
Amelia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

It is central to many “must see” locations. We walked all over to Recoleta Cemetery, water front, Plaza de Mayo, Retiro, San Telmo, Teatro Colon, museum of Arts, local steak and coffee restaurants etc. Easy walks everywhere. Sunday market in front of hotel was fun to explore local artisans.
Alfredo Enrique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Smack in the middle of everything you need to do and see. The big Argentina red and yellow bus stop is just across the street. Made it convenient. Also it’s in the middle of the Sunday street market just open the door and you are there!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Great hotel and great location Axel.at reception desk was wonderful!
nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Beautiful rooms and walking distance to San telmo area. Great staff
Number of reviews per page
20
40