Overall Ratings & Reviews Howard Johnson by Wyndham Lubbock TX

Very friendly staff, quiet. excellent night of sleep.

It wasa hiid stay. Hassel free clean breakfast was ok

The property needs some work especially for a Wyndham property

Place was clean, staff was friendly

Staff are nice.rooms are cleam

We will not stay in this location anymore. Towels and sheets are 20 years old and did not seem clean.

Room was definitely not the cleanest. Stains on bedding. Customer service was awful. Pretty sure drug deals were going down in the parking lot. Went to get ice from the ice machine, a manager stood in the hallway staring me down like I was doing something wrong and wouldn’t speak when I said hello. Check out was at 11… over an hour before checkout time the housekeeper walks into our room, with us still in it, and starts changing out the bedding. By far the worst hotel I have ever stayed at.

Debe mejorar el olor en las habitaciones

It is probably the worst hotel I have stayed in. Nothing worked, the air dryer, the sink had no cover and sticks once you open the tap. The door looked unsafe with cracks on the beam as if it has been forced open. The smell of the room was like it was sprayed with mosquito repellent. The toilet flushes but water doesn’t stop running. Lastly, the water in the bath tub after shower wouldn’t drain quickly. I would rate them zero.

Empty tissue boxes, no coffee pot in the room. Pillows old and worn out. Staff not very friendly.

The hotel was not clean at all. There were red stains on the counter, carpets were dirty, toilet seat was broken, breakfast was old and waffle maker was broken. Front counter lady was very rude.

It was nice bath tub fixtures we loose

Staff was amazing, room was very clean. Zero complaints, just a great stay

This property is disgusting!! Dirty sheets, trash under bed, bathroom was terrible and chipped paint everywhere.

We killed 3 cockroaches in the 45 minutes we were in the room. We tried to call to the front desk, but the phone in the room didn’t work. We packed up and left. They told me at the front desk I would be able to get a refund, but then denied it when I opened a complaint through the 3rd party booking app.

We had a king sized bed suite and the room was clean but the shower drained VERY SLOW and the spout had two trinkels and don’t work very good . We asked room service for more shampoo and conditioner and never received or soap.

Terrible

TV wouldn’t work had to have someone come in and fix it. It got up in the morning. It didn’t work again put money in The vending machine went to the clerk. He told me it would not take any cash. It took two more dollars refunded me one dollar. They didn’t do nothing about it. The breakfast was very bad nothing fresh.

There was bugs in our room

Good value