Overall Ratings & Reviews Palacio Nazarenas, A Belmond Hotel, Cusco

Place to be in Cuzco. No other options.

So special, so elegant, and everyone was so nice.

Beautiful hotel as well as the service but we had a problem with the water in the shower. It has changed from hot to cold and we couldn’t do anything.that was annoying

Our stay was amazing particularly thanks to the staff. They went above and beyond at all times. Everyone is super pleasant and welcoming when helping you with any requests. Particularly Freddy and Saul were helpful on our stay but everyone was great. We did a tour booked by the hotel with their suggested local guide (Gustavo) which was fantastic. My only negative would be the restaurant Mauko for dinner wasn’t the best and the breakfast offerings there I feel could be improved.

The experience was so unreal, Edgar, Fredy, Irvin, Jose, Sheyla, Daniel, literally everyone were AMAZING. I have visited a lot of countries and this was by far the best experience was staying here. They are so attentive to EVERYTHING it’s so much. Would give it 10 stars if I could

I loved this hotel. So enjoyed the pisco sour tutorial!

Peaceful and impeccable grounds and unsurpassed service Unexpected luxury in middle of Cuzco. Walking distance to shopping. Superb dining at hotel and at sister hotel Monesterio right next door. Can’t go wrong! Stayed here before traveling out to Machu Picchu. Hotel is a relaxing vacation in and of itself.

I have stayed at 5 star hotels all over the world. This is not a new hotel but was probably over 200 years old. The hotel has been updated to modern standards in every aspect. Their attention to detail is the best I have ever seen. Ask for something, there is someone willing to get what you need In a matter of 2-3 minutes. The rooms are large, comfortable and clean. This is the best hotel I have ever stayed in! In fact we will be hotel guest again in a few Days.

Very relaxing hotel, excellent service and a great location. Perfect place to recover for a few days after a week of high altitude hiking interspersed with sleeping in a tent!

I love this place so much. Every staff is kind, makes you feel like home. Special thanks to Jhontan for meeting our requirements and helping us carry our luggage to another hotel; thanks Saul for teaching us how to make pisco sour. I hope I can go back to this place in the future.

Incredible staff and our stay was perfect. The place was clean, safe and beautiful! We enjoyed every moment from the room, dining and spa. The staff was incredibly attentive to every need, Omar, Daniel, Edgar, Sheyla and the gentleman who checked us in and helped with our daily arrangements/trips. The entire staff was perfect!

Excellent location and beautiful hotel, room is big and spacious, hotel staff are friendly and welcoming. I would recommend this hotel to anyone staying for business or just a holiday, it’s definitely 5 stars.

We got upgraded to a suite. It was perfect!

I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel

The instant we got to Belmond Palacio Nazarenas we knew we should have booked more nights. It is the best hotel we've ever stayed at. We were greeted with some delicious tea and cookies, and then showed to our room. We had been upgraded to a bigger suite. The room itself was beautiful, as well as the bathroom with separate toilet, shower, and a huge bathtub. We also had a balcony overlooking a beautiful courtyard. We then settled in and had the complimentary pisco sour lesson in our room with our wonderful butler Victor. When I mentioned I would love to try some Peruvian fruits, he brought a tray of multiple local fruits so I could try them all in our room! Rooms also include complimentary pisco, rum, espresso, and a free stocked minibar and snacks. The swimming pool is outrageously beautiful. The breakfast buffet was stunning and delicious. You can also use the steam room at the spa for free. We were almost crying as we packed our suitcases... Can't wait to visit another Belmond hotel on our next vacation.

The hotel grounds are amazing. Beautiful, quiet and private pool and courtyards.

Amazing place with exceptional service. We have stayed at many top hotels in the world and this is as good as it gets.

Wonderfully gracious hotel and staff. We stayed in the newer wing facing the pool so we didn't have any of the lovely views of Cusco, but it was also quiet and close to the restaurant for breakfast. Also great to take a dip in the pool and hop back to our room. Great location in Cusco and very helpful staff. We stayed 5 days.

Simple fabulous ! Can't wait to return we were sad to leave.

We absolutely kicked our stay in Palacio Nazarenas. The service was amazing, the spa a dream, the place full of charm and history, the room very spacious. The only regret was the AC placed just on the top of the bed.