Let’s start with the good and then move on. GOOD: convenient to U3, staff, breakfast, cleanliness, shower, bathroom, security safe, WiFi, well insulated, very central. NOT GOOD: small room, no chair to sit in, limited storage, unusable window seat, very soft mattress, pillows so thin as to be useless, room wasn’t cleaned, ineffective air conditioning. BAD: no privacy (window completely overlooked by building opposite).

Lovely helpful staff

Great location the room penthouse was awesome great views of the city hope to comeback soon !!! Everything was wonderful

We stayed at Hotel Topazz & Lamée and had the BEST experience! When we checked in, they upgraded us to a suite, and it was absolutely gorgeous — huge windows, beautiful design, and the most amazing view of Vienna. The staff was so friendly and made us feel completely taken care of. The location is perfect for walking everywhere. We loved our stay from start to finish, and the room was worth every single penny. I’d come back in a heartbeat!

Front desk has an attitude problem.

Room not as per photos

The room wasn’t as expected based on the photos. The in room safe didn’t work. Staff were good though and understood my issues and compensated with free breakfast which was appreciated.

Staff at reception and breakfast were excellent, very friendly and welcoming. Room excellent. Location of hotel very central.

I liked this hotel very much. The staff were very friendly and the hotel room was lovely. Clean, spacious, tidy and friendly.

Incredible location. Beautiful and modern Hotel. Friendly staff.

Upgrades room! Excelent!

B

Fantastic location ....comfortable room

Beautiful rooms and bathroom and excellent service and location

The locations is amazing, spectacular views from the rooftops, the staff are friendly and welcoming.

Hotel gorgeous.

Terrible, so disappointing We can’t stay there We cancel, and try to get money back And they refuse

Ok

Excellent service by staff, who were very helpful and accommodating. Quality of rooms was very good and services were very accessible.

Comfortable bed. Large shower. Fun windowseat. Helpful reception.