Rooms were nice. Hotel was convenient and beautiful views of the sea
David
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
This would have been an upscale hotel when it was built. Now it is showing some wear but it was very clean. View was phenomenal. No coffee maker in room—just two packs on instant coffee—this was a big minus for us. Pillows could be improved, no robes, tiny TV. Towels were amazing. Shuttle down the hill with our luggage was very helpful and appreciated.
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Charmaine
Leisure Family
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
For every positive, there are 2 negatives with this hotel unfortunately. Absolutely overrated and underwhelming for this price. The pillows were ridiculously flat, clearly overused. The receptionist (brown hair lady with glasses) spoke as if we were little kids in school when relaying instructions. The only highlight was the shuttle drivers, these guys radiate positivity and are very diligent.
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Yvette
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Very picturesque location and simply wonderful stay. The staff was friendly and helpful. Very luxurious.
Donna
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Stunning location with wonderful service.
Christine
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Lovely hotel in a magnificent spot. The 24hr shuttle bus was the icing on the cake to make it workable.
Gentry
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The infinity pool was our favourite. Great service all around. Great place to stay!
Babak
Leisure Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Beautiful, love this place. What a value. Includes beach club access too and great breakfast. Could be 5 star hotel
Carol
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
The hotel service and front desk were wonderful! Thank you to Davide and Ruth!
Ann
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
It was amazing!
Patrick
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Hotel Porto Roca is absolutely beautiful. Rooms are brand new - super clean, modern, wonderful bathroom. Our room was a 2 room suite with a large balcony overlooking the sea - absolutely stunning views. Breakfast buffet was very nice with a large selections. Hotel offers transportation to and from main part of town - a very short walk but with luggage transportation is was very beneficial. Highly highly recommend this hotel .
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Joseph
Leisure Family
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Highly recommend!! Awesome Staff,Very Helpful! Beautiful View from the Hotel! Shuttle Service was Great! Thank You~
Gina
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
We loved our stay at the Hotel Porto Roca!! They sent a complimentary taxi to get us from the train station. Showed us to our beautiful room with an amazing view from the balcony & brought us a bottle of champagne & 2 glasses to celebrate our anniversary! Even had slippers for us to wear. The restaurant has a fantastic view, food was excellent, breakfast spread HUGE! The only downside is walking up to the hotel…the climb is steep and very narrow. But doable and there’s a gate onto the hiking path to Vernazza which cuts off some extra steps. Overall, this hotel was worth every penny! We did not swim in the pool but it is lovely & quiet!
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Debbie
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
lovely place to stay. Good shuttle service down and back from the town. Amazing views over the sea. food and drinks very expensive.
Naomi
8.0
/10
Reviewed 156 week(s) ago
Hotels.com verified review
Spectacular location, wonderful staff, large suite, enjoyed the jacuzzi, the view of the sea, boats and trains. The beds could use different mattresses, they are very hard. Very much appreciated the taxi service to/from the hotel.
julie
Leisure Family
10.0
/10
Reviewed 201 week(s) ago
Expedia Group verified review
We rented three jr suites. One on the top floor was updated and really lovely. The two others were outdated and not so fresh. The grounds are magnificent, be prepared to do some incline walking. Great restaurant options in town and easy access to the ferry. Hotel breakfasts were plentiful and delish. Staff was helpful and lovely.
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nancy
Leisure with Partner
10.0
/10
Reviewed 203 week(s) ago
Expedia Group verified review
Magnificent secluded setting with spectacular views. Fabulous infinity pool and jacuzzi. Close to trails. Be prepared for steep climb from town that gets old Breakfast was plentiful and ok. Room is simply adequate. Shower quirky. Beach within walking distance and includes chairs/umbrellas.
Shikha
Leisure Family
10.0
/10
Reviewed 204 week(s) ago
Expedia Group verified review
Beautiful hotel with great view. Outstanding pool and hot tub.
Very nice and helpful staff. The Mediterranean view from the hotel is amazing .
Ronald
10.0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
This hotel is absolutely beautiful and a well planned end cap to our Italian vacation.
The breakfast was delicious! The best I had during my multi-week stay in Italy!
The views are spectacular! The beds were comfortable enough.
The room was clean and I was pleased overall.
There were a couple of items I could see improvement on.
1. Communicate better with your reservations. You were not yet open for the season, but I only found this out when I tried to call the day before my arrival to Terry to find out how to get to your hotel. Travel to another country is difficult enough, so not having staff available to answer questions when guests call makes it more difficult.
2. Booking through hotels.com is great marketing for you. I would never known your hotel existed has it not been for hotels.com. So to learn that you give direct booking customers preferential treatment is ridiculous.
3. The refrigerator in the room was not operational and everything in it got very warm. You should test these 1 week before reopening for the season.
4. When a guest asks for coffee when they’re paying the amount of money this hotel costs per night, the answer should always be yes, right away! Not wait 10 minutes and get it when the dining room opens.
5. We’re doing several ants in our room right before we checked out, and the balcony area inside the room. You should have a pest abatement program during closed season.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia