I recently had a 3-day, 2-night stay at The Cliff Resort, and overall, it was a very fulfilling experience.
What impressed me most about The Cliff was the lush green surroundings and the very peaceful beachfront, truly an ideal destination for relaxation and rejuvenation. If you have the chance to visit, you should definitely try the spa and karaoke rooms; I personally highly appreciate these amenities.
However, to make the resort a more perfect experience and a frequent destination for me, I hope the management can address the following two points:
- Soundproofing quality: I hope the resort can check the sound in the rooms at night; currently, noise still leaks in, slightly affecting my rest time.
- Nighttime support service: Around 10 PM, I called the restaurant to ask for some ice to share with my drink, but I didn't receive the enthusiastic support I expected. Hopefully, the restaurant department will improve customer service during this time.
Although there are still a few minor areas for improvement, I am very grateful to The Cliff Resort for their support and for making my stay so memorable. I wish the resort continued growth and hope to see positive changes on my next visit!