Overall Ratings & Reviews AMS Apartments Monjitas

Great location just poor timing with the riots. It's in a residential tower and the front desk called the lady looking after the apartments. We met her at the room and she gave us the key. She did not speak english so had to use google translate to make sure everything was ok. Wifi dropped in and out but otherwise no problems, also has a cool rooftop area to chill.

the Checkout was at 12pm and the owner entered to the apartment before 10am to take the towels while I was out of the apartment, when I came back I couldn’t find the towels to take a shower! I called her and she was very rude, she took the towels! this is definitely a place where you don’t want to stay! Not privacy! Not safety! And zero respect!

While location is great and the staff were helpful, the condition of the appartment was very poor and not at all as represented in the photos. No lights in fixtures (both bedrooms had one bulb in a fixture with three lights for example, and poor lighting throughout. The sheets and towels were threadbare and general condition of the rooms was poor with missing kick boards, showers held together with tape and string, mould in bathrooms, etc. The whole appartment needs work.

It locates right at the downtown and close to subways. The property is quite old. The staff cannot speak English at all.

Great location, mins walk to everything, was able to check in early which was really appreciated. Jacqueline was very helpful and professional, thankyou.

I really liked the hotel and the location was great. Very close to the metro sta lucia, and barrio lastarria. I was quite impressed with the security of the hotel and cleanliness of the room and communal areas.

Photographs lie to you: no indoor pool, outside pool was in dismal condition (see pics) and worse, the porter said everyone asked the same questions! Wall to wall carpet was terribly dirty and bathrooms and kitchen are badly aged, these people should consider updating!

It was really nice The cleaning was good The location is perfect to visit Santiago Center

First off the neighborhood has really gone downhill since my last visit, prostitutes on the corners and very loud place to stay. The room itself was very small and they were very creative how they took the pictures because this was a 2 bedroom shoe-box. The carpets were very dirty with old black grease stains and we had 3 people booked in our room and there were 2 cups, 2 plates and 2 wine glasses and the frying pan was burned through. Its just felt dirty. The shower head would stay in the holder, the doors were so squeaky you could open or close any without waking everyone up, seriously bring some WD40 with you. The front door staff are unfriendly so dont expect help from them. The pool on the roof is dirty, they dont use chemicals and there were a lot of kids in there that were probably getting their only bath that day. There were only 2 old beat up lounge chairs for the entire pool area. The pool is small but if it were clean and they had chairs it would have been a nice escape from the heat. The grocery stores downstairs are dirty, if you walk 2 blocks east there is a nice Lider thats clean. next time we will stay near the US Embassy, there is a lot of nice places to stay and shopping as well. Also lots of great cafes. Downtown is an experience but not much for dining, and you dont want to be out at night any way in that neighborhood.

It is very noisy and downtown of Santiago is not so nice.

Apart from lack of air conditioning (for summer heat), this is a great apartment for a stay of a week or two with the savings of self-catering, exploiting stove, MWave, Fridge etc.

The appartment is well located, many stores can be found around, and it is not far from the cathedral. The appartment was clean and we had a perfect view of the fireworks of New Year Eve. The little kitchen was well supplied for a short stay. The staff was very nice since we arrived early and were able to drop out luggage early, and e were able to leave them after handing our keys.

Was a Nice apartament, clean and close to main atractions.

It is an apartment rental, not a hotel and so you do not get support. Only recommend if you get a good rate. Room good but tired decor

Its very near to the all places and the stay is very comfort.

It was perfect for what I wanted but you should be able to speak Spanish it was an apartment not a hotel this should be stressed because its important for others to know if you aren't familiar with Santiago it's probably not a good place unless you speak Spanish because otherwise it's hard to get any help for directions etc.

Great place to accommodate 4 travelers

It is quite literally an apartment building where the reception will hand you an envelope with keys.

A miserable cold experience which forced me to move after 2 nights. Owners disappeared … . Reception staff totally unhelpful verging on rude, on arrival and forced departure.

This was the perfect place for us. Super clean, comfortable, close to everything you want to see in Santiago, fast wifi, great value for money.