Overall Ratings & Reviews Hotel Ai Reali di Venezia

Excellent staff. Wonderful hotel

I would definitely stay here again, it is a great location right in the middle of St. Mark and Venezia. It has it's own water dock for taxi's and

Very good staff. Many thanks to all. Quick problem solvers. Location is less than 2 mins away from Rialto Bridge and less than 7 mins away from the San Marco. Right on the canal incase u wanna use the water taxi. Over all very pleasant stay…

Great place close to everything

The front desk staff were all welcoming and consistently friendly while assisting with reservations, transportation, suggestions, etc. My small complaints are overshadowed by the professionalism of the front staff. A bit disappointed in our bedroom decor and space. Rather dark/dreary and uncomfortable (the chairs useless, which only served to crowd an already small space). But, who stays in their room in Venice! The AC system temperature not consistent during the night. This was a challenge. Location convenient to explore.

The staff was very friendly and extremely helpful.

Great property with an awesome restaurant and bar

The hotel is beautiful, room decoration/style is amazing, location is great close but not too close to main areas of Rialto/San Marco. Staff were exceptionally friendly and helpful and breakfast was lovely. Only 2 things we disliked was the additional charge for cooked eggs at breakfast (considering the price of the hotel) and we had a problem with air conditioning in room. The room was too hot, air conditioning just didn’t click in or work, opened window during night which was a mistake and ended up with insect bites next morning. Raised it with reception and they gave us fans to help keep us cool which worked but this was the only thing that let our experience down, I’m sure from quality of hotel and staff service that this is probably a one off and lets be honest things sometimes go wrong everywhere. We would stay again here as it was lovely

We stayed here with our 4 children and it was wonderful. Fantastic location close to everything. The staff were wonderful along with the dining options. A beautiful hotel. Highly recommend it.

A wonderful property in a fantastic location close to everything. The F & B options are wonderful and all the staff were delightful. I highly recommend this property.

Bed was not what I requested. After 3 attempt at replacing mattress I could still feel the springs. For the money paid I expected better comforts and service

It was great, probably the best hotel in Venice. Location great, except for the view. The staff was very very nice.

Lovely property in good area within walking distance to attractions and amenities. Staff excellent. Would have liked tea and coffee making facilities in the room. Although not within hotels control but found noise from outside of a night and early morning not good and disturbed sleep

Centrally located and easy walking to all the interesting places to see. Staff very friendly and helpful.

Great location Lovely breakfast Initially in a very small room that was not as expected but put in a better room for remainder of the stay Lovely staff

This was one of the most fabulous rooms we have had the pleasure to stay at. Staff was amazing! Very memorable vacation in Venice’

One of the most beautiful classic hotels I have ever stayed in! Excellent customer service and kindness! A plus

Personnel adorable Hôtel bien placé et les chambres sont belles Chaque demande à l’écoute

Staff at Reception and waiters during breakfast could have been friendlier. We asked for help with directions and we're basically told go straight, turn left, left then right and left and then right. Very confusing and no street names were given. During breakfast I asked if they had raisins. I was told no by a waiter who sneered at me. I went upstairs to get my own and when I returned some raisins were sitting at my table. These are little things and overall the hotel was very nice, but it was also very expensive and I think more attention should've been given.

Room service not the greatest