Everything was so beautiful and breathtaking from arrival to checkout i can't think of any negative memories upon arrival was upgraded to a ocean view room the staff were so helpful the rooms were so nice and big with 2 queen beds beautiful and charming views from balcony we went half board food was absolutely amazing Would like to to massive thank you to hasan the guy who bought our luggage to room the front desk staff who upgraded us hopefully can't wait for us to return back

The staff very friendly and nice conversation with them on reception and lifeguard waiters all of them very friendly good variety of food on breakfast and dinner Kids club extra point the spa every thing nice

The service was great and everyone was kind and attentive. My lower review stems from the quality of food on the half board package. The buffet was mostly inedible.

The hotel is really beautiful - spacious and rooms are massive. However for a 5* hotel the food options weren’t great - I would have expected more for the lunch/poolside menus, and also there was a lack of poolside service. Had to wait ages to get someone to come and take our drinks/food order and then wait another 45mins for it. The service at breakfast was also quite slow - could take more than 30min to get a black coffee. It’s definitely a good resort and quieter - pool is great fun for kids - but there were a few small things like service and food that could definitely be improved.

This property is immaculate. The staff are super friendly. Facilities are great.

Amazing stay and very friendly staff

Amazing location, staff and service. Highly recommended

Luxurious and family friendly. Rooms are spacious and palatial with gorgeous patio. Also very quiet it was my grand daughter’s birthday and they made it special for her. Children get to check in, get a passport and collect stamps during their stay. The kids club is amazing. She wanted to go every day and the staff were so kind Ample lifeguards constantly watching and keeping everyone safe. Food was excellent. Will definitely be returning

Awesome

Just WOW!

Was amazing we stayed at the golf view room and we really loved it

Felt like royalty staying here! Gorgeous property and excellent service!

Great place for the family

This hotel is the perfect resort for families, the facilities and food standards are of high quality. The kids club gives parents the opportunity to relax whilst under the good supervision of the care takers. The staff were very pleasant especially Kian who went out of his way to serve us as best as possible. The pool and beach area is well set up with the kids slides being a major bonus. The gym is well equipped. I would definitely go back.

Palatial Hotel Absolutely class

Excellent stay and very friendly staff who were always eager to help out.

Excellent

Amazing stay

We had a fabulous stay, every staff member went out of their way to make sure our stay was top class

The property is not new. They have all the water activities for the kids to enjoy themselves while the parents spend the day at the beach. They have 7 restaurants. The decor was average for what one would expect from a Waldorf. The property had that upscale Disney warehouse hotel vibe. It’s a big property. I would say that it looks more unique on the outside than it does on the inside. The rooms are well proportioned but need some upgrades and remodelling. It was an above average stay but there are a lot better and newer properties available in RAK and certainly in Dubai.