1828 Smart Hotel

Explore 1828 Smart Hotel
9.4
Exceptional
From 706 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Traveler Reviews 1828 Smart Hotel

Number of reviews per page
20
40
Top reviews
Carlie
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, excellent location in Palermo SoHo, cute pool area, we loved the service and breakfast. We had a lovely experience, and would highly recommend.
Julianne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

close walking in Palermo. Safe and very cute boutique hotel
William
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All was great
Mehal B
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing Staff!
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent place and stay
Omar Ernesto Lugo
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excelente !!
Samantha
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall, the stay was decent and the hotel met my basic needs. The property felt safe, and Orocasio was especially kind and helpful, which I really appreciated. However, my experience at the café was uncomfortable due to one staff member who was unnecessarily petty and unprofessional. I suggest retraining or educating staff that guests pay to stay at hotel and because of this interaction, I likely wouldn’t stay here again, though aside from that issue the hotel itself was fine.
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Teresa
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff
Hila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our stay was absolutely wonderful. What truly stood out was the exceptional service from the entire team, everyone was incredibly kind, attentive, and professional, making everything effortless for us. The hotel was always very clean. The atmosphere was warm and inviting, perfect for a relaxing and romantic getaway. Our room was immaculate and beautifully prepared with a thoughtful romantic setup, which made our experience even more special. The breakfast was truly outstanding, delicious, fresh, and healthy. The pool and the entire boutique setting were simply beautiful. We wholeheartedly recommend this hotel and would gladly return!
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David
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was great. Staff was great. Breakfasts were great. Lots of good restaurants nearby.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was perfect, including a great private balcony. There is a wonderful included breakfast and afternoon snacks. The staff was extremely helpful. The location was also superb
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A beautiful boutique hotel. Lovely breakfast. Very relaxing atmosphere
D
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room, good food
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location for a boutique hotel that has great charm and service.
Catherine
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff is extremely nice and responsive They were waiting for us at 3am when we had plane delay. Rooms are clean and comfortable. Location is convenient and quiet Would stay there again!
Elaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent staff, great location. A true gem in an unassuming exterior. Highly recommend!
heidi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Outstanding, quiet and well appointed hotel. The staff was wonderful the location Divine.
Jack
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was spotless, the staff were courteous, the breakfast was delicious, the location was perfect, the pool was beautiful. My one regret is that I could not stay longer.
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff very helpful. Reception staff gabe good recommendations for restaurants and things to do and even made bookings and reservations for us.
marcos
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lindo hotel, excelente desayuno y servicio, pero deberian limpiar mejor, sali con alergiabpor el polvo en la habitación
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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