The room was very clean, and the staff was exceptionally friendly and helpful.

Staff was great. Very helpful and knowledgable. Offered great recommendations. Location’s great too with lots of amazing places nearby. Room, although a bit small, it was comfortable and clean. I had a very memorable stay here. Biarritz is amazing. Can’t wait to come back and stay here again.

Excellent location

This is a very small hotel. We had a lovely room. The staff were all very helpful with supplies that were missing from our room. They helped us with restaurant suggestions and reservations. The hotel is right in town, minutes to everywhere. We did not have the breakfast, as 18 euros for what was offered seemed high compared to other hotels.

A wonderful stay at Villa Koegui! The staff were brilliant and so kind and attentive. The location in Biarritz was ideal; everything was within walking distance and only a short taxi ride from Biarritz airport. The room was spacious, with a comfortable bed and extremely clean. We loved it, our only complaint was not staying longer! ⭐️⭐️⭐️⭐️⭐️

Great location, about a 7 minute walk from the beach and close to all the great restaurants and bars. Lily was lovely and helped with our transportation needs as well.

Great place to stay, staff are very friendly and helpful, rooms nice and clean and also serviced daily. Location is ideal, only a couple of minutes walk from the main part of the town, whilst being very quiet at night for a good nights sleep. Really can’t fault this hotel at all! We hope to stay again in the future.

Nice area , great small hotel, very clean

Great location. Nice rooms. Very nice breakfast with lots of choice. Super friendly and helpful staff.

Very comfortable and friendly team. Breakfast was excellent. Superb location.

Great location, however vehicle parking is not very convenient and with the one way streets, it is difficult to access the hotel from the parkade. The breakfast, service and staff were excellent and the proximity to key Biarritz areas is great. Good value for money!!

Excellent location, Staff and accommodations for the money! Thank You for a very nice 5-day stay.

Tasteful and chic hotel, handy for the town centre and promenade. Modern decor and furnishings. Highly recommended

Nice Hotel with pleasant staff. Very handy location.

The staff was great and helped us through losing some luggage and getting it replaced since it was ruined by the airline. Easy walking to all points of interest, shopping and restaurants. Great stay!

Would highly recommend this hotel-great location-very friendly -excellent professional service We look forward to returning! Elaine and Eduard Ireland

I recently stayed at Villa Koegui and found the experience disappointing, especially considering its four-star rating. Based on the standards of other four-star hotels in town, Villa Koegui falls short in several areas. The pro was the quiet street, clean, good location. We booked a superior room, which is the middle option offered. The decor was minimal and reminiscent of an IKEA showroom, lacking the charm or warmth I expected. The room was also quite small, which made it feel cramped and less comfortable than anticipated. One of the most glaring issues was the lack of amenities. There were no bathrobes or slippers, which are typically standard in a four-star hotel. Additionally, the hotel only offers a small interior courtyard, which does not add much to the overall experience. The internet was another significant problem; it was often not working, and when it did, the connection was painfully slow. As a VIP guest, I anticipated some added perks, but this aspect of the stay was also underwhelming. We were not offered a room upgrade, and the complimentary bottle of wine turned out to be just a small airplane-sized bottle, barely enough for a single glass. This stinginess seems to encapsulate the overall experience at Villa Koegui. Overall, Villa Koegui did not meet the expectations set by its four-star status. The lack of amenities, subpar room quality, and disappointing VIP perks make it difficult to recommend this hotel compared to others in the area.

Good location and friendly staff. Coffee wasn’t great in the morning. We asked the hotel to secure a taxi but the taxi was a rip off.

Outstanding, fantastic, just the perfect place to stay when in Biarritz.

Lovely, small hotel. Wish we could have stayed longer.