Heater had issues, make sure to book the cheaper rooms as the upgraded ones have insane amounts of noise, you will not sleep. Staff was good if not super informed. Breakfast was not good from ala carte. Location was very good.

Great breakfast!

Room is spacious and comfortable and clean. Staff are friendly especially the laundry service manager are very efficient. Thank you

This hotel exceeded my expectations in every aspect! From great hospitality, to location being lovely and tourist friendly, to spacious rooms, and generally everything that a visitor needs during their stay! I highly recommend it!

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I had a great stay, the staff were very helpful and it was in a good location

Stay was pleasant. Chose the hotel for the price and also because I was staying here for an upcoming group tour. Main thing that let the hotel down was trying to organise pick up from the airport. Emailed at least 3 times with no response (via hotels.com and also through their email).

Great service throughout my stay in this property, highly recommend to you all.

A nice hotel, always wanted to stay here every time I come to Kathmandu and got opportunity this time and didn’t disappoint me. Staff are friendly it’s at the heart of Thamel. Hopefully I will book again. Thank you. Mohan Bhandari, Scotland, UK.

Staff was very friendly and helpful

Loved the way management took care of all our requests. The staff are the real heroes. Thanks again. Satyam Maneybhanjyang.

Nice and clean, hot water in the showers, good service at reception.

Room was clean, heater not working, possibly given the loudest room in the building, breakfast buffet was stale

Renovation works within hotel were very noisy (until 2300hrs one night!). Expensive for grade of room, compared with other hotels

Some rooms a bit run down. Staff friendly. Western food offered is not nice.

The location is a bit "too good" meaning that you're so center to the action that the bar across the alley's loud live music will keep you up until much later than you desire. Construction noise will wake you up much earlier than you plan. I stayed at a different hotel, just 5 mins walk around the corner and got much better sleep as it wasn't so central to the noisy rooftop bars that will keep you awake at night.

Happy with the staff service at the front reception and the assistance of the bell boy on multiple occassions.

The front desk staff were very helpful and friendly.

It was a great location with a nice restaurant, the staff where really nice and helpful

The staff was very helpful . The airlines lost my luggage and the staff was very helpful contacting the local office for me several times a day. When I need to go shopping for replacement items they made several helpful suggestions. The staff in the attached restaurant were great too