Overall Ratings & Reviews Shangri-La Qufu

The hotel has a beautiful garden, you should check out

Class Hotel Will stay again. Please add a bit more to your review. (Minimum 50 characters)

The staff was very helpful. Their English was also very good. The breakfast was excellent.

A five star hotel with Chinese characteristics. In other words, expect some sporadic unprofessionalism during your stay. For example: showed up to the Breakfast Buffet at 9:30 (it closes at 10:00) and found that about half the trays were empty. I complained and this merely resulted in a man picking up remaining food and putting it on a plate for me. Then I went to the hotel restaurant the following day (arriving after breakfast finished) and ordered two simple dishes. Yet I had to wait about an hour to receive them. Despite these complaints, it's hard to imagine that there is any superior hotel in the small and undeveloped town of Qufu.

Ten out of ten. Location was great for us, staff were wonderful, very attentive yet not intrusive. Loved it and will return.

Very good cost benefit

We stayed 2 nights to visit the confucius compound, part of our 15 day china trip. This is by far the best hotel experience of our 6 city entire trip, a five star facility combined with a small boutique hotel personal attention at the most reasonable rate. What else do travelers want? An example, the hotel offers transport to/from the high speed rail station in a nice sedan at 40rmb, versus 32-34rmb for a metered taxi. Highly recommend!

very well maintained hotel. the staffs were all very friendly, courteous, and helpful.

Just a super nice hotel. After sleeping on a bunch of rock-hard beds in China this hotel was a great relief to both me and my back. Highly recommended.

Great stay - wonderful staff in a beautiful facility!! I definitely recommend the Shangri-la!!

I stay here every time I come to China every 2 months. It is very close to the High Speed Train. This is the best hotel in the area for the price. Staff is very friendly and the rooms are spacious, clean, and comfortable.

Very bad experience with hotel front desk and customer service. Last month, I made a reservation for my parents. I paid the room when I made the reservation on Hotels.com. However, my parents were told that I did not pay when they checked in at the hotel. The manager at hotel front desk is particularly rude to my mom who is senior. No minimum courtesy and politeness were shown by the manager who almost were always yelling at her. My mom were asked to repay although she tried to explain. My mom thought I made a mistake and paid. The second day they found they made a mistake and returned the money back, but no apologies. Recommend the hotel but their customer experience simply does not match a 4/5 star hotel rating.

Shangri la will be the only hotel I will stay in in small town China from now on

Nice hotel, especially liked the outdoor pool on the rooftop. Not too far from the center of the town and main tourist sights. Just a little bit on the expensive side (especially 150RMB per person for breakfast).

Very Comfortable and staff was very good.

The Shangri-la Qufu is a new and beautiful hotel in iconic Qufu city in the Shandong Province. The location of the hotel is very nice, sits right next to a large river and I had a riverview room. It has a nice new design and upholds the feel of Qufu, being the birthplace of Confucius. The room was clean and comfortable, they sent fruit up to the room after arriving past dinner time.

The hotel is beautiful and brand new. The staff is very friendly and helpful. The hotel is a little too new as the workout room is not finished and the 17 floor is still being built as well.

Excellent. Am a long=time fan of Shangri-la hotels

This is a very large and impressive hotel, excellent amenities all around. Though not within walking distance of any attractions. Easy taxi or cab ride to the local attractions. Staff were excellent in English and there ares some local fast food chains across the street. They had not opened the local Granary restaurant as of our visit but that should offer more price based choices. Breakfast was more expensive than all the other hotels in China we stayed at but it was an excellent buffet. When checking in one cannot be but impressed by the grandeur of the entry, the restaurants, and ultimately the rooms! All outstanding.

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