For USD 133/night the room should have had AC. Very very hot!

Readily accommodated a room change that had not been available when I booked. Very kind staff.

My biggest complaint is that the hotel or park does not have a place to exchange currency. They will accept USD and credit cards in the restaurant which is great but not at the park entrance. I tried to pay the park entrance with credit card and clean new bills which I got at a local bank in the US and the park entrance still would not accept some of the bills. I believe the lack of a currency exchange offices is to prevent travelers from using the public buses or colectivos. The closest place to exchange money is on the border with Belize and Flores. I had to by-pass the junction to the park and continue to Flores an additional hour one way because I did not exchange enough to not local currency. Tikal is one of my favorite World Heritage sites in the world and I was thrilled to share my experience for a second time with my son, but the lack of exchange currently offices is not world class.

Nicely run lodge right near the entrance to the site. Within the national park.

Great place to stay. Walk to tikal what could be better

Very clean and in the park, so great for early sunrise starts . Staff are helpful. Food was very good and lots of choice on the menu. They will help you with anything you need , and they picked us up from the AirPort for a fee.

One night wasn't enough. This place is gorgeous and the food was great.

Room was clean and comfortable, but on the small side. Hooks in the bathroom to hang clothes and towels would be helpful. Also, the hinges on the bathroom door could use oiling (loud creaks in the middle of the night). The hotel restaurant is excellent!

This place was absolutely amazing. Exclamation, I was so impressed with the food. I did not expect to have such a good option and the taste was even better. The rooms kept the mosquitoes out and they did have hot water. I would stay again and again when in Tikal

+good food, nice staff, adjustable fan speed, access to Tikal. -Mold on the ceiling and walls. Bedding was damp from humidity. Hot water only available during limited hours in morning and evening. Our experience at Tikal Inn was more comfortable overall.

Clean Rooms..super close to entrance to the park..great food at the restaurant… We did the sunset tour, and was happy the restaurant stayed open, when we returned!

The staff was very responsive in replying to my inquiries about tours and excursions. I managed to reserve the last remaining room available and so was able to visit the ruins of Tikal early in the morning before the crowds arrived.

Comfy, clean room. Great location. Super friendly staff. Great restaurant.

Location is amazin, in the middle of the jungle, only steps from park entrance, museums and restaurants. Room were clean and comfortable, staff was kind

Good location

National park is right there walking distance. Hotel and food are great. I’ll be back

The staff was very friendly and accomodating we arrived at 9 in the morning from Guatemala City, ate breakfast there (which was fabulous), and they allowed us to stow our suitcases behind the counter until we could checkin. We went and toured the main plaza of the temples and came back and they allowed us to check in about an hour early. The room was tidy and the beds comfortable. All three of us (me, wife, and son) used the hammock on the porch at various times and loved it. We ate three meals at the restaurant and everything was delicious. The one knock off was the water in the bathroom. My son has been living in Guatemala for the last 2 years, and is basically a native now. Even he couldnt figure out the shower. What little water we got was absolutely frigid, and very low pressure. He went and asked at the desk for help (he's fluent) and they couldn't do anything to help, I guess. 8/10 and will stay again.

Very friendly staff. Helpful and courteous. Great restaurant and great location.

It was a beautiful hotel in walking distance to the park the staff were wonderful, the food was great

This hotel is located right inside Tikal National Park, making it perfect if you’re planning the sunrise or sunset tour. Surrounded by jungle, it’s not a city-style luxury hotel, but that’s part of the charm. The property runs on solar power, so there’s no AC—but you won’t need it, as the natural breeze keeps the rooms cool. Everything was surprisingly clean, even by city standards, and the on-site restaurant serves very good food.