Perfect location. Nice and comfortable room

Great location and breakfast. Room is clean and comfortable.

On arrival we could not see anyone at the car park entrance so went underground to park. A man then followed us down and was very rude, demanding to know what we were doing. He eventually accepted that we were staying in the hotel but then told my husband to not take up 2 spaces (one tyre was on the yellow parking line but was next to a no-parking zone). Reception was chilly, no smile or pleasant greeting. Don't get me started on the lifts! I applaud having to use an electronic card to access the lift and the room but my husband had to go to reception 4 times to have it "re-programmed" as it would not operate the lift and then, this morning prior to leaving, the card would not open the room door. As for breakfast...if we had eaten towards the end of service I could understand but we ate within an hour of the start of service hoping to enjoy a hot breakfast. Bacon, mushrooms, baked beans, fried egg, scrambled egg all stone cold, not just luke warm, cold! Fortunately the room was clean and the bed comfortable, the shower had plenty of hot water with good pressure, however bath towels would only have wrapped around a child or size zero model. The staff look miserable, only saw two smiles during our entire visit. We will not stay there again, which is a shame as the location of the hotel is ideal for visiting the town.

Perfect location, right in the middle, easy parking.

Clean rooms, friendly staff, good breakfast

Excellent and helpful staff.

Everyone and everything! The best hotel we have stayed in Burgas!

Tall old Soviet hotel but beautiful new interior. Rooms are very good and modern, high standard of finish. Overall great stay.

Rooms are clean, the view from 11th floor is amazing. Beds are comfortable. The hotel itself is in a prime collection, and the interior very nice! The pool and sauna are great, the only downside about the pool is that it is fairly small, and there are kids swimming lessons going on for over 2 hours. Ability Spa that is downstairs is very convenient, the selection of treatment is great. I had a lovely deep tissue massage, however the masseur managed to scratch my back with her nail leaving marks. The gym is also very nice, loads of different equipment! Service was ok, and higher standard then on the street, however they could be more friendly in advising how to use the lift, the spa etc. We would like to express our thanks to one of the receptionist ladies with glasses that helped us out with the train schedule, and gave us tips and was the only personell that held a conversation with us.

Cleaning staff very good and breakfast good choice.

Very good hotel in the middle of the city centre.

Great highrise hotel in the center of town

Spa fa

Great location. Great views

Nice and clean helpful staff great breakfast would recommend it

Clean, comfortable and good location!

Absolutely gorgeous room

Great property to stay in. Everything spot on. Brilliant convenient location.

Nice and renovated hotel. Priced 3x times higher than near by apartment rentals. Breakfast is very good! Pool is original and big.

Very nice property. Central location. No headache with parking. Very attentive staff.