8.5
Very Good
From 1,215 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about Muong Thanh Grand Da Nang Hotel
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Room Space (29)
Bathroom (23)
Bedroom (22)
Ambiance (20)
Hotel Area (20)
Distance to City Center (18)
Staff Friendliness (17)
In-house Restaurant (17)
Surroundings (15)
Family Friendly (15)
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Traveler Reviews Muong Thanh Grand Da Nang Hotel

Number of reviews per page
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40
Customer reviews
nguyen T. M. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 day(s) ago
Came back after 2 years and it's still the same: Hot room, no fan to use. Breakfast is not good, few dishes.
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T***N
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Staycation
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8.7
/10
Reviewed 5 day(s) ago
This is the second time I've visited Muong Thanh. The staff is very enthusiastic and friendly. The hotel is in the center. Just a short walk to the Love Bridge and Han River. This time I was a little unsatisfied with the air conditioning in the room and the elevator. Otherwise everything was ok. The price was very reasonable. The breakfast was delicious.
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Van S. L.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 day(s) ago
The location is not very good. The lobby is full of trash. The lobby is too high and wide so the hotel did not turn on the air conditioner. It was very hot and uncomfortable in the lobby.
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Bảo N.
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8.5
/10
Reviewed 5 day(s) ago
It's okay, the glass needs to be cleaned, it's too dirty.
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T***i
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Staycation
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9.4
/10
Reviewed 5 day(s) ago
Clean, nice room. Enthusiastic, friendly staff. Breakfast buffet is not really wow
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Cherry T.
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Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 day(s) ago
For a 4-star hotel, we need more than expected! First, the lobby is very hot! We arrived early and needed early check-in assistance, but it was crowded and there were no rooms, so we were ok with that! When it was time to check in, we booked 2 rooms but only received 1 early room and the other room was past our booking time! Overall, the room didn't feel very clean! Our room was right next to the air conditioner of the entire hotel, so it was a bit noisy! There was no soundproofing either! The luggage and housekeeping staff were very nice and friendly! If I were to consider coming back, I wouldn't.
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B***e
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8.5
/10
Reviewed 6 day(s) ago
Very good service. Excellent.
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Long N.
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10.0
/10
Reviewed 7 day(s) ago
good, as expected, spacious room
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L***e
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is located in the middle of entertainment venues so it is convenient to move around, the view is quite nice, overlooking the sea, good customer care. The downside is that the glass is a bit dirty.
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VU VAN T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Beautiful hotel. Convenient for travel, near the night market and the beach with a view of the Han River and Dragon Bridge.
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Accommodation's Reply
02 Aug 2025
Hello Anh Vu Best regards from Muong Thanh Grand Danang Hotel! I am very honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. I wish you and your family good health and happiness. I hope to see you and your family again soon. Best regards, Tran Thi Huong - Hotel Director
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Phan T. T.
icon-Staycation
Staycation
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5.0
/10
Reviewed 2 week(s) ago
It is known as a 4 star hotel. But the service is too bad. The service attitude is very poor
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Accommodation's Reply
02 Aug 2025
Hello We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wishing you good health and happiness! Best regards, Tran Thi Huong - Executive Director
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N***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good hotel, staff a bit slow, location is reasonable, room a bit dark at night,
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Accommodation's Reply
02 Aug 2025
Hello Anh Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel. Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop the hotel's services to bring the best service to customers. Once again, we would like to sincerely thank you for sharing your feelings about your vacation with your family at our hotel. The hotel hopes to welcome you many more times in the future. Wishing you good health and happiness! Sincerely, Tran Thi Huong - Hotel Manager
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Quy L.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice view, right in the center, close to Dragon Bridge but the remote control for air conditioner and TV cannot be turned on.
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Accommodation's Reply
02 Aug 2025
Hello Mr. Quy Best regards from Muong Thanh Grand Danang Hotel! I am very honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future. Best regards, Tran Thi Huong - Hotel Director
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N***n
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 week(s) ago
Good service, friendly and enthusiastic support staff
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Accommodation's Reply
02 Aug 2025
Hello Best regards from Muong Thanh Grand Danang Hotel! I am honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future. Best regards, Tran Thi Huong - Hotel Director
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LE NHO T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
I booked a room at Muong Thanh on July 19, 2025, but when I arrived at 2:45 p.m., I still had not checked in and did not see any apology from the staff or any satisfactory explanation. The air conditioner in the room was not cold, making the air in the room always stuffy, affecting my sleep. The experience at this hotel was a terrible experience.
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Accommodation's Reply
02 Aug 2025
Hello Anh We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wishing you good health and happiness! Best regards, Tran Thi Huong - Managing Director
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Thanh T. N.
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
Spacious room. Clean. Near center
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Accommodation's Reply
02 Aug 2025
Hello Best regards from Muong Thanh Grand Danang Hotel! I am honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future. Best regards, Tran Thi Huong - Hotel Director
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Pham V. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Food ok, room ok, quality
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1 people find it helpful
Accommodation's Reply
02 Aug 2025
Hello Best regards from Muong Thanh Grand Danang Hotel! I am honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future. Best regards, Tran Thi Huong - Hotel Director
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PHAN N. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
Air conditioner broken, can't turn on or off, temperature not displayed. Bathroom smells.
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Accommodation's Reply
02 Aug 2025
Hello Anh First of all, on behalf of Muong Thanh Grand Danang Hotel, we would like to sincerely thank you for your feedback on your experience at the hotel. We are very sorry that your stay did not go as expected. This is something we do not want and will seriously consider to have a timely improvement plan. We always appreciate all comments from customers and consider it a valuable opportunity to improve the quality of our services. We hope to continue to receive your trust and support in the future. Sincerely, Tran Thi Huong - Executive Director
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H***g
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 week(s) ago
Check in exactly at 2am. 30 minutes for one case. So annoying.
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Accommodation's Reply
02 Aug 2025
Hello Anh We would like to sincerely thank you for taking the time to share your comments about your stay at Muong Thanh Grand Danang Hotel. We are extremely sorry that the imperfections in the service have affected your experience. The hotel management has taken the information seriously and will implement the necessary measures to overcome it. We are committed to always striving to bring better and better services to all customers. We hope to have the opportunity to welcome you again in the near future. Best regards, Tran Thi Huong – Executive Director
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Tran m. t.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The receptionist service was very poor.
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Accommodation's Reply
02 Aug 2025
Hello Anh We would like to sincerely thank you for taking the time to share your comments about your stay at Muong Thanh Grand Danang Hotel. We are extremely sorry that the imperfections in the service have affected your experience. The hotel management has taken the information seriously and will implement the necessary measures to overcome it. We are committed to always striving to bring better and better services to all customers. We hope to have the opportunity to welcome you again in the near future. Best regards, Tran Thi Huong – Executive Director
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Number of reviews per page
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