7.4
Pleasant
From 748 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.8

Service and Facilites

8.2

Traveler Reviews Hotel Imperador

Number of reviews per page
20
40
Top reviews
MIGUEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Nice stay and staff. Good breakfast.
MIGUEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Hotel was great for our visit in Santos.
Jean
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Good location Property under renovation Too old elevavator . Kind scare
Alessandro
icon-with Partner
with Partner
8.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

Muito bon
Alessandro
icon-with Partner
with Partner
8.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

hotel with complete facilities
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

The staff went above and beyond in making sure that me, my husband and my parents were very comfortable! Breakfast as always is delicious so make sure you include that in your stay! I totally recommend anyone to stay at Imperador Hotel when visiting Santos!
Eddie
10.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

My experience was largely positive. There was a rich array of choices for breakfast. Though the hotel is generally maintained clean, a change of the red carpet on the hallways will improve its score on cleanliness. I found the staff to be responsive, friendly and courteous.
Eddie
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Easy check in; friendly staff; fair rate; they were quick to resolve an internet access issue and compensated with a room upgrade.
Shadaaqua
8.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

Good place near the beach and great place to stay.
Verified traveler
4.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

Room wasn't ready, air conditioner didn't work and partial sea view was more like facing the building's next door bathroom. Worst place I've yet to visit.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

This hotel is located a ways away from the centre of Santos but you will find everything you need within walking distance. The main plus for this hotel is the location. The beach is right across the street and it is beautiful! Hotel is ok, nothing special but perfect for a beach vacation on a budget. The room is small and bathroom needs an update but it worked for us. You get what you pay for. The breakfast is fantastic and the front desk staff spoke good English. I would recommend this hotel to anyone on a budget.
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Siba
8.0
/10
Reviewed 581 week(s) ago

Expedia Group verified review

The hotel is located close to sea beach, the location is excellent and accessible by Bus...You can go for walk to the sea beach. Staff are also very nice and rooms are clean. Single rooms are ok if you are travelling alone..For two person it would be small. the ambiance is good and you will get good break first in the morning.
Paul Hyacinth
4.0
/10
Reviewed 630 week(s) ago

Hotels.com verified review

The only good think about that place, is the location. The breakfast is not too bad.
Valdecir
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel simples, mas limpo, pessoas educadas, cordiais. Bom café da manhã. Parabéns a todos!
josé
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Tudo dentro dos padrões contratados. Quarto muito bem arrumadinho e arrumadeiras e pessoal de assistência muito gentis.
PATRICIA
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excelente estadia. Ótima localização, bom quarto, um belo café da manhã e funcionários muito solícitos.
Alexandre
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Quarto muito pequeno
Paulo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Foi tudo excelente equipe está de parabéns
carolina
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nada funcionava, o elevador quebrou com pessoas dentro, wifi nã pegava no quarto e nem o sinal de celular. Não consegui ficar lá, fiz o checkout em 30 min e nem sequer fizeram questão de perguntar o que aconteceu. Um lixo.
Arthur Makoto
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Funcionários muito bem educados, quartos simples porém completos, café da manhã muito bom.
Number of reviews per page
20
40