Best Western on the Avenue

Explore Best Western on the Avenue
8.6
Very Good
From 970 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.0

Service and Facilites

9.0

Traveler Reviews Best Western on the Avenue

Number of reviews per page
20
40
Top reviews
Jilda
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was horrible, the spiders were all over the place! I found a hair on the bad , not sure if they even changed the bad sheets!
Sherrye
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The area around the property eas junky and needed weeding
Leticia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fully recommended
Cynthia
icon-Business Family
Business Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beds in our room were missing protective padding on the corners, and as a result, both my sister and I hit our shins multiple times, causing visible bruising and discomfort. This not only created a painful experience, but it also raised serious concerns about the safety standards being maintained at your property. We spoke tona gentleman in managment and he stated he had hit his a couple of times himself and will have aomeone look at it. I told him we were going to an appt. and our personal belongings were not put away. When we returned from appt. ,office was closed. We attempted the next day as well, and management wasn't there. We checked out that day. We believe this issue could have easily been prevented with proper attention to detail and maintenance.
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Roger
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location and breakfast.
Pauline
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was ok but the front desk and elevators are old and not updated. The room was spacious. It said non-smoking but smelled of smoke so I sprayed the room. Otherwise the room was clean.
Susan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hallway on the 3rd floor has an odor. The chairs in the dining area badly need replaced. Bedding could be updated. New pillows
Eugene
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An outdated property but service was ok.
Reality
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent stay!
Lucien
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location, ease of check in and out! Comfortable rooms.
Rachel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a great location for a long weekend away. We didn't want to be in the middle of downtown but in walkable distance to restaurants, so this was perfect!
Ngoc anh
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and breakfast was good, needs more fruit options besides, Apple, Banana and Orange
Wendy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall very good for most of the stay. On Saturday, miscommunication caused stripped beds and delayed on towels request.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location for Buffalo marathon! Ample parking.
George
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel for viewing the Buffalo marathon. Very limited parking. Friendly staff. Property is a bit worn but more than adequate.
Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Recent upgrades make the property comfortable, but the bathroom was small and on-site parking is limited.
Sam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quiet and pleasant stay
Marie Dominique
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Best
Andrew
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good location for Allentown and Roswell/Buff General. Great breakfast is a huge plus.
Terri
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The parking was tight and not available all day. There were people hanging out in lobby, had security there
Number of reviews per page
20
40