Check in/out process was a pain, especially if you were arriving after 9pm. A cash deposit was taken upon check in but no receipt was given. No confirmation of booking/card details were checked. Next day, returned to hotel to find a note saying we had not paid although this was done via Expedia and they took and hid our luggage.

This place should be remove from this site. It’s not a hotel it’s an old, musty, unclean room. It’s extremely far from Central Amsterdam and expensive to go to the city, and there’s nothing around to do or a decent place to eat. It’s a 15-20 minutes walk from the train to the hotel and to check in is another mile away with a $50 euro CASH deposit. Avoid this place at all cost! No room service, the carpet smell, horrible, room is stuffy, no working phone, WiFi is terrible, TV one working channel. Beside the neighbor felt safe, bathroom and balcony nothing about this place is worth your time or money. Take your money somewhere else.

The different location for the reception and the hotel itself was unnecessary annoyance… besides that no complaints

It was fine

Bad hotel, they did not come to clean the room once!

Listing says laundry on site, its actually at another hotel they own. Love the neighborhood, airplanes fly close overhead. Would stay again.

There was poo and sperm on the walls, the rooms were cold - no heating. This isn’t a clean safe place to stay

Great place, great location and would definitely recommend. A lovely trip.

It’s very nice hotel and the room has balcony it’s very good in morning to take coffee

I could go on for hours about how amazing this place is. Honest the location is amazing, not too long of a walk from the train, the bakery down the streets fresh Orange juice and fruit are to die for and dont me started on the Chinese restaurant across the street and down a block. 😭😍 there is a park with a petting zoo tucked away behind the lidel grocery store as well. Beds were nice, room was clean, and the balcony was too cute. The only thing was the airplanes landing all night, nothing a set of ear plugs couldn't fix tho!

This hotel was sooooo nice. I would definitely stay again. Just take my advice and take the train into Amsterdam (it's only two stops and 3 bucks) compared to a $60 uber/cab. Loved the tub, the decor, the room size, the bed. Very nice for a romantic evening.

Great place to crash when exploring the city of Amsterdam. The location is quiet and therefore has little to offer around the hotel but it’s an easy 25 min train ride to central Amsterdam where all the shops, restaurants and activities are! Really appreciated having a quiet, clean room to go to after long days of walking. Check in was easy and attentive to our needs with great service :)

Doesn't look anything like the photos at all! In a run down part of town and everything in general was just strange and odd about it... Water in tub didn't work either

Very little unique about the property. On arrival, there was no one at reception and we saw no reception staff for the five day duration. 'Reception' is an intercom voice that tells you the code to the front door. That was the last human voice we heard from management-staff. While the room was modern and we'll decorated, the amount of human hairs that we found on the duvet, cups etc was appalling. A shag-pile carpet that appeared to be rarely vacuumed was the obvious source of these hairs. Manager was informed and he apologised. I'm not sure how often bed sheets should be changed - ours were not changed during our five day stay - in what was a very warm Easter period. The bathroom was clean and modern. That is the only positive comment one could honestly make about this otherwise unhygienic and rather bleak accommodation.

Had a good time.

Arrived early morning, the hotel staff were accommodating and allowed us to check in a little earlier than what was stated on website. Supermarket only 3 mins walk. Only downside is that we turned the heating on full however it did not heat up the room and was was still very cold.

Very nice room, very friendly hosts and very comfortable tub.

False advertisement was showing rooms with Jet-tub and there is none payed extra for room with jet-tub and there is none never got the money back for paying extra for it !!!

Supberb location, great place to stay for a smoker. Would like to also add that the service provided by egor was impeccable . 10 out of 10 service .

Lovely location , only 15 min walk to the train and 10 mins to Ams Central, or if you fancy a more laid back day head ten mins in the opposite direction to Haarlem , and Igor is a good host . I will return