Overall Ratings & Reviews Residence Inn Akron South/Green

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The price was OK, but it wasn’t as nice as the price, but it was more upscale than most. The hostess was exceptional.

Stayed in May. Room was very clean, staff was excellent. Management, however, needs some training in communication. Booked a room, was told shuttle would take me anywhere. Not the case, only for the airport. Ok, booked a ride to the airport several days in advance and it was cancelled without any notifications to me at all. Two drivers, neither would be in that day. If I hadn’t called to confirm the shuttle, I would t have known and probably would have missed my flight. Get it to together, communicate, inform your staff of the do’s and dont’s. Staff was great, I don’t blame them for not knowing.

The property was in a convenient spot. It is close to the interstate which made the coming and going easily accessible.

I will NEVER use this place and I will not recommend it I had to stay in a hotel due to some work being done in my home Anyway the work was extended so I needed a couple extra days So I asked if there was availability I was told No so I was looking for another place and this place popped up and said it have rooms So I booked it I called the front desk and was told I could remain in same room and all was well Then the next morning 2 managers knock on the door saying they are not honoring my booking because there was complaints of an odor of weed I was there with my children There was nothing of the such going on in my room The original manager that checked me in was amazing I would give her 5 stars This is a really nice place it’s very accommodating especially for some in my predicament I honestly believe the manager was angry because he told me there was no rooms and I went and found out that there was so they made any excuse they could find

Front desk staff very helpful

The staff was great freindly, polite, and very accommodating. May the stay very pleasant.

Nice clean and friendly staff

The property was wonderful Anything that was requested was taken care of. We travel with 6 people so towels and pillows are always an extra request they didn’t even hesitate There was a college swim team staying and they managed to keep breakfast stocked with a very large demand

Great

The room’s heating system was malfunctioning, despite the thermostat being set to 74 degrees Fahrenheit. Throughout the night, the temperature never rose above 65 degrees, causing significant sleep disturbances. The low temperature, exacerbated by windchill, made the room feel much colder than it actually was.

Great staff, great breakfast

Shower had what looked like mold in the top and curtains had stains someone left a bowl in the sink and didn’t clean it and overall at night sounded like a machine was running all night made it hard to sleep so try and not get room 121

No clock in room

We traveled for Thanksgiving. We prepare part of the dinner in our hotel room, which is why this hotel was selected. The kitchen was fabulous, access in and out was easy for my 96 year-old mother, and everything was great.

The staff was incredible!

Overall good experience.

My mom and I stayed here just for 1 night, however we wish we stayed longer! The hotel is beautiful. We loved how cute and colorful the room and decor were. Davi, who checked us in was very friendly, sweet and accommodating. She showed us the outdoor patio and bar and welcomed us to join the bar later as she also is the bartender :) The hotel is in a great location with lots of parking. The beds were so comfy, the bathroom had a huge shower with strong water and just overall the room was so great. I really wish we were staying there longer! We had a wonderful stay, and will definitely come back again.

Staff was very friendly and the room was very nice and clean.

It was roomy. Staff was friendly