Had I known this was one of those minimal / non human contact places I would have avoided. Nothing but bad experiences with those in the past. Everything is Whats App based which is inherently problematic. I actually lucked out. A staffer happened to show up as I was struggling with Whats App outside the locked reception less front door. He was very helpful and walked me through it. The room was OK. The neighborhood noise, as everyone else notes, is a real pain. Wifi is awful . Works for a few seconds, goes into a strange sketchy and incomplete log in mode that raised lots of security red flags on both my devices. Check out time was not noted anywhere. There was a pounding on the door at 10 (a rare "human" encounter) after which I saw a Whats App message telling me checkout was 11. I scrambled out at 11:10 after another door pounding. Then a half hour later after I was already two kilometers away got a phone call (remote human again) asking when I was going to leave. Spend 10 Euros more and get a real hotel

Hotel Catalina was perfect for our one night stay. The beds were super comfortable and the hotel is convenient for the bus station and also for many restaurants nearby.

Taxi druver couldn't find hotel as it seems to be trading under the name hotel and chic. Only a small sign on window to show we were in the right place. Room was supposed to be superior but was scruffy and badly maintained. Reception is only manned between 10am and 6pm outside those hours, access is by key card. Ours didn't work. We had to call an emergency number to get an access code. On entering the hallway and switching on the light, we found insects scurrying across the floor. At 11.30pm they were unable to offer alternative accomodation. We closed the hall door and left the light on. We slept in our clothes. When we left in the morning, the reception staff were disinterested. Even when I asked for the complai nts book, they didn't seem to care. We had booked for a second night but couln't wait leave even though we lost the cost of the room. It was the hotel from Hell!

Great space/nice bathroom. Way too noisy with restaurants and bars just below and windows that don’t stop the noise. Music and loud crowd until 3 am and chatters until 5 am. If you are looking for a place to crash after partying great spot , but if you wouldn’t mind sleeping a bit I wouldn’t recommend it.

La propiedad esta muy bien localizada

Room 102 had a sliding bathroom door which was very difficult to move. The door was dropping off its support and when reported to reception the "fix" made it worse. The air con only worked occasionally. Facilities were very basic. The hotel bar was shut most of the week which may have been a blessing because it opened at the weekend and was then very noisy most of the night.

Location wise, no better than central location close to everything. Very polite and accommodating reception staff.

Very nice location and friendly desk attendants. Restaurants, shops, Santa Catalina bus station, parks..all within close walking distance .

Great location, great value, really helpful and friendly reception staff. Would stay again and definitely recoemmend.

they had a carnaval and it very low at night time. nice location but it was dirty all aroundf and the cnter

Nice place

La verdad es que tenía la expectativa de llegar a un hotel nuevo y me encontré una habitación de una casa antigua fría y húmeda. También me sorprendió que el check-out fuera a las 11 en lugar de las 12 como es habitual en España. Supongo que es cuestión de gustos, yo prefiero instalaciones nuevas. La atención amable. Hubiera agradecido que ya que me tuve que buscar otro hotel, me hubieran ofrecido devolverme al menos parte de lo que pagué ya que no dormí en la habitación.

Great location, and a nice corner room. Access was very easy but, you need to take ear plugs as a lot of noise at night, especially at the weekend. Also even though I was out of the room for long periods during the day, my room was only serviced once in five days. So positives but also some negatives

Good

We had a wonderful room , clean and tidy. Well laid out furniture. . Wonderful helpful staff . Super roof top terrace to sit out on. Only stopped for 2 nights. Saturday night is outside disco night so don't expect much sleep unless you are joining in. Would go there again.

Simple clean , good location

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A lovely hotel, clean and comfortable. Well placed in for buses, shops.

This was lovely accommodation that was near to the beach and bus station and with restaurants and shops nearby. The only negative is you may be above some bars and restaurants thatwere at times noisy until late and caused a problem sleeping.

Having stayed here several times in the past, I was surprised to find that it has changed in many ways, which I didn’t find was an improvement. Bed & Chic is now not a hotel, I would say more ‘serviced rooms’. The quality of my suite as, as before, superb. Style and content was as before, but elements beyond my door were below par. There was, and still is, a coffee ‘corner’ on site, that implies (with original signage) that guests can refresh themselves with teas and coffees. Not so! There are two shiny coffee machines that require pods; there were no pods. Realising that I needed to buy my own, I asked reception what type of capsule I needed to find at a supermarket.I was told that I could buy them from reception, and warned that if I purchased from anywhere else then they may not fit. The receptionist then sold me a double-capsule pack for two Euros; a cup for a Euro; I bought a few. The coffee was weak and not pleasant, even using two at a time AND, on research, is purchased ON,Y from Amazon in massive quantities making them as cheap as chips…nowhere near the high price charged at B&C. At a later date, when talking with the delightful manager who is sometimes onsite, I gathered that the other receptionist may have been overcharging for the coffee packs. Consequently I gave up coffee for the next twelve days of my stay. The roof terrace was always delightful, and still has the same super views, but is desperately in need of some TLC. All cleaning and maintenance