Public Service Announcement: If coming by car, use Google Maps and NOT Apple Maps. Even with the parking address provided through the Expedia messenger by the hotel, Apple Maps kept directing us through the pedestrian zones. We switched to Google Maps and it worked a solution that got us within 100 feet (30m) of hotel parking, but at the wrong end of a one-way street (Polselska). At that point (it took more than 45 minutes to cover the last mile to the hotel due to misnavigatin), after verifying there was no oncoming traffic, we forged up the street to the parking entrance which was open due to departing cars. Anyway, the Aparthotel Grodzka 21 is managed through the office of the nearby Santi Hotel, which is where one needs to go to register, pick up keys, and park. Once we parked, we found the reception and check-in went smoothly, including getting train directions to the Wieliczka Salt Mine for which we had tickets the next morning (we weren't about to repeat the old town driving experience unless we had to). The Aparthotel does not have an elevator, which was fine for us since we travel light. We enjoyed our well-appointed third-floor room for the two nights we stayed. Points of interest, restaurants, evening music, and souvenir shops are right outside the hotel or within a ten to fifteen minutes walk with the train station being a little further away. We really enjoyed our time here.

Quiet and near major attractions.

Convenient. Closeness to several amenities

Property is conveniently located , very clean and the check-in was a blast.

Check in was irritating as it was in a hotel close by, the room was very spacious but didn't have much hanging room. Old but nice building.

Basic but comfortable and clean accommodation in the perfect location for easy access to most areas including the Old Town, the Castle, the River cruises and only a 20 minute walk or so from the Jewish Quarter.

We had great time at the perfect spot

Worked in a pinch

I had an overall great experience with my stay. Everyone was very nice. Wiktotia was extremely nice and helpful as I arrived very early before my checkin time and she stored my luggage while I went out in town. It ended up she was able to get my room ready and checked in a little early. Great location as well, everything was within walking distance and great food and bakeries very close. I would definitely stay here again if I’m back in Krakow. Highly recommend!

Near the old town central area. The room size and facilities are acceptable.

A great find in the heart of Kraków. Very good location with a very walkable distance to the main square and Wawel castle :) trams meters away and loads of restaurants and small cafes around. Definitely recommend if you like a busy atmosphere and lots to do nearby.

Overall, I had a pleasant and comfortable stay. However, I encountered a few issues. My room was meant to include a desk, which I relied on for work. Unfortunately, the Wi-Fi only functioned for a few hours before completely cutting out. As a result, I had to purchase extra data from my provider for $40. With that amount, I could have booked a more expensive room with reliable Wi-Fi and a desk. Additionally, the hairdryer was quite frustrating. It required me to hold down a button for it to work, and once I released it, it stopped. With my long hair, drying took an eternity, making the experience quite tedious. Lastly, the shower door didn’t close properly, causing water to spill all over the bathroom floor.

No elevator for 70 year old guest assigned 4 stories to room. Internet is slow

Great location close to old town center. Convenient access to transport/taxi/tour bus pick up. Plenty of food options nearby. Windows filter out most of the noise outside but some can still get thru at night. Comfortable for few night stay, would stay again.

Excellent location. Great staff.

Basuc requirements were met.

It was in a great position in the old town, but my room was at the top of the house, 4 flights of stairs and no liift. I am fit but getting on in years. Main reception in a hotel round the corner. Many restaurants and attractions close by. Parks with shade everywhere. Food is generally cheap

Excellent location to old town yet quiet. Clean. Charming building

The room was lovely, the location perfect. But it was quite noisy through the night.

Spot on,clean neat and tidy and in a great position close to the square.