We had 2 single beds in the bedroom which was like sleeping in hard boards we then slept on the sofa bed every night which was a chore making every day and again very uncomfortable We were meant to have maid service on the 3rd day but nobody came

Cleaning were only once a week which means rest of the time you have to do it. Pool water was way to cold, tenis court lights very out service, room access cards were jot working, property is in very hilly area so its not for everyone

We didn't have breakfast this time but we have on previous visits. It is clean, a lot of variety

Nice height to allow for a panoramic sea view. Nice sized balcony too. Check in very friendly, and got to the pool early awaiting our room. Room a very good size, furniture a little dated but A/C was brand new

The hotel was st the same standards as previous, location, value for money and staff friendly and helpful

Yes, once we were moved into a seaview apartment which we had paid for!!!

Loved my stay here. Reception team is wonderful really friendly and helpful. Had a few chats with them. Breakfast was great would have loved real coffee npt from automat but that’s a tiny thing. Room a little dated but comtable and missing nothing. Shower powerful and plenty of hot water. Pool lovely and always a chair. Would definitely visit again!

Requested a ground floor pool view room, I know requests can’t be guaranteed but we had lots and lots of steps to get to our room and our view was a brick wall

room clean dated. bed rather uncomfortable used duvets in cupboard to make a mattress topper. all staff were kind friendly helpful.

Helpful stuff, good breakfast, good amenities

It offered a clean room and staff were all friendly. It is located about 3 min walk to grocery stores and several restaurants. THe area is quiet..

The apartment/room was clean and spacious. Very quite as we asked. All staff except one male member in reception were very nice and helpful. Food was good but need a few minutes walk to a nearby hotel for the dinner, which was not expected.

The eggs were cold and hard and the tables weren’t cleared.

Excellent stay at the Ona Beverly Hills Suites. Spotless room, grounds, pool area. Very friendly and welcoming staff. Very good breakfast, plenty of variety. A big mention to Brigada, the lady who works in the courtyard restaurant area. Hopefully I’ve got her name right! Very nice lady, as are all the staff we came across. Definitely recommend and will return.

Staff in all areas of hotel were amazing! very friendly and helpful. Will be visiting again very soon.

The breakfast wasnt the best. They seriously lacked staff which wasnt the staffs issue at one point the food was running out, there was no plates/cups or culterly which should have been kept stocked up

Breakfast was fine. Rooms could do with the wood being updated from pine fittings as it looks dated. Bed was quite hard and an oddly positioned bedside table meant the headboards were offset from the beds. The kitchen facilities were excellent though.

Had a good time every thing was okay cooked breakfast could have been hotter

The breakfast was never warm food not replaced when dishes were empty. No cups plates cutlery at times and when requested told they were getting washed. Lack of staff and some very rude. Toaster was very slow Lack of tea coffee machines for numbers of clients. Rooms are tired bedding and towels are clean as was apartment. Beds are comfortable. Bar shutters put down at 9.30pm and bar didn’t close till 10pm. Lack of staff throughout the resort

The staff were nice, the room was cleaned once in our 5 night stay and was cleaned well . The overall was lovely but if I were to critique anything, I would suggest more staff at breakfast! They worked very hard but ran out of crockery every day so was a bit chaotic however food was a good standard. Also when I asked for a room towel was told there would be a charge! 2 bath towels and 1 hand towel changed every 3 days seemed a little harsh to wash your hair and shower for 2 people . Staff all work very hard!