Homewood Suites by Hilton Waterloo/St Jacobs

Explore Homewood Suites by Hilton Waterloo/St Jacobs
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Homewood Suites by Hilton Waterloo/St Jacobs

Number of reviews per page
20
40
Top reviews
Suzanne
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All Staff very pleasant and helpful . Rooms clean and beds very comfortable. Enjoyed our stay
Jaclyn
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the best hotels I’ve ever stayed at. The staff were very friendly, the room was clean, the complimentary wifi was good, the cleaning staff always did a great job. The breakfast was really good, and I noticed the staff were on top of the food to make sure nothing ran out. Thanks for a great stay :)
Joseph
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff, very clean!
Christie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the kitchenette and full fridge, there was also an awesome smoking designated area at the back with a nice gazebo and lots of seating. Staff was friendly and all amenities were easy to access. Breakfast had a ton of options, with a huge comfy seating area. Was a great stay!
Tara
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Hotel
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were very clean and spacious. The staff at the front desk were very professional and friendly.
Ron
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay was excellent. However, we could not figure out how the hand-held nozzle in the shower worked, but it did not impede our stay. It would have been nice to have an outdoor swimming pool and a hot tub in the indoor pool. The breakfast was adequate with food items refilled often.
Ram
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had an excellent stay . Very clean hotel
Kimberley
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Basically other than TV it was a great room. Super convenient , welcoming staff, likes the two bottles of water the room was spacious very very comfortable. But having only basic cable and not being able to stream from your own Netflix or your own Prime really made for a very long evening of just scrolling on my phone and I would have just loved to been able to watch a movie or a TV show not possible. Updated technology would be great
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Sang Eun
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast is not very good otherwise the hotel and staff were excellent.
Li hua
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

need more cleaning
Graig
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property was very clean the staff was extra friendly I would go back 5 stars!!!
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room close to everything in st Jacob’s. We attended a wedding and the accommodations worked great for us. Nice complimentary breakfast, although I prefer the single serving yogurt vs the bowl of vanilla that they provide. Hotel was clean except for some red blood or marker on the fire sprinkler in the bathroom of our guest room. Housekeeper probably won’t touch it due to being afraid of setting them off. Needs to do a maintenance request.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A great place to stay. Very ell equipped suites. One of the best breakfasts. Staff are friendly and helpful. Walking distance to all amenities.
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed here for two nights. Nice big room with a full sized fridge and comfy bed. Breakfast selection was awesome in the morning!
nicole
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was very clean and spacious. We really enjoyed our stay. The bed wasn’t very comfy though. Would like some gluten free options at the breakfast bar other than yogurt and fruit.
Lily
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and large room
Edralyn
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome staff
Yonatan
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Needs a little upgrade to their fitness equipment
Number of reviews per page
20
40

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