Excellent rooms. Great location. Young staff slow service at the bars. Patrons lined up for bar service with plenty of staff behind the bar but not concentrating on servicing patrons.

amenities,

5 stars

Great since the refurbishment, rooms are fantastic. Just need to fix the entry door that slams

Room spotless - staff friendly and helpful - location great - bar and food choice and cost reasonable - car parking good Just need to be aware of the stairs - no lift to rooms

Room clean tidy and well appointed

Yes room spotless and check in lady was lovely

Really loved the upgraded rooms and bathrooms - they have had a very modern renovation. Only thing stopping me putting 5 stars was the aircon was slightly undersized for the room and we found it a little bit hot and some blackout blinds would be awesome as the streetlights were pretty bright. We had a great stay though so central and all the amenities you need.

This room 4 is unlivable. The external door which has opened/closed none stop sounds like a bomb going off, the wall shakes.

Quite a nice and comfortable newly renovated room. Excellent bistro and Bar with a great vibe. Staff were very courteous and helpful.

Check in was seamless & staff very friendly and helpful. The room was immaculate & very spacious & comfortable. Had everything I needed. Wish I was staying longer!

Housekeeping didn’t happen at any point during the stay. No tea supplied. We were out for a cricket carnival all day, everyday but would have been nice to have the bin emptied and a tea bag for a cup of tea. Disappointing as the room itself and location were amazing. Comfy beds , etc just missing the service part of the deal.

Great spot to stay in South West Rocks - we’ll be back !

The room - central - everything good

Rooms have all been renovated lovely and light

Nice, clean and new rooms

Hotel has undergone a total refurb - ocean view room was very clean & comfy - slick new bathroom, TV & tea making facilities Central location close to beach, shops & cafes

Clean room close to beach etc

Courteous staff, clean rooms, quick attention to any queries. Will stay again!

Room and location were great but parking is a nightmare whilst renovations are being carried out. Suggest visitors park in the adjacent hotel car park and not near the accommodation whilst concreting and external painting is being carried out. Once the renovations are complete my rating would be 5 out of 5