Overall Ratings & Reviews Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

Very good service

The Room , Staff politeness, Response, quality of the food all the good

Food is Good and service is very good

Nice rooms. Friendly staff.

This hotel is definitely not a 5 star hotel. Maybe 4 star at best. Don't be misled by their advertising. It has subpar amenities, zero luxury, and extremely poor service. It was absolutely absurd how terrible and unprofessional the management is and the service is excruciatingly slow despite having 10 staff members standing around doing nothing all day. Despite prepaying for a room months prior to my visit they claimed it wasn't available upon my arrival. Unacceptable. The management response was, tough luck, we gave your room to someone else, here's an inferior room. In addition to the room scam they are pulling, there are: -Flies everywhere in the dining area. -Cleaning staff who will disturb you in your room to ask you to give them a good review. -Management who lies to you and offers you complimentary services only to try to rip you off and make you pay for them upon checkout. -Extremely slow service. Expedia should not allow them to claim 5 stars on its website. This is disingenuous. If you stay at a 5 star hotel you have a baseline of standards and expectations and this place is not comparable to some of the genuine 5 star hotel offerings from brands like Lotte, Hilton, Accor. You will be extremely disappointed in your stay here and regret wasting your money.

Good Stay a little dated but everything in functional nothing extravagant for the price just a good hotel to stay at, dont expect holiday style vibes,more a business oriented hotel.

Good location and polite staff

Great hotel.Enjoyed every minute in there.Staff were very nice and welcoming.Rooms clean and food was excellent.Great choice of dishes.

Great location, great service ,friendly staff

Pleasant. No discomfort

Great stay. Clean. Food is acceptably good. There is no executive lounge where you could get beverages/snacks/privacy from the general lobby area. Executive floor only means that you need a keycard to access elevator to your room floor.

Great

Very close to the main areas of Bengaluru.

On check in, I was advised I should have booked 2 rooms rather than 1 although booking clearly stated room was for 4 people. It was then suggested that 2 adults and 2 teenagers needed to sleep on 1 king size bed. I explained this was not feasible and an extra single bed was provided. Apart from this, reception was receptive to requests. They sorted issues out like the shower not draining well. Lovely sauna and steam room. Please consider having more parasols by the pool.

The room was clean. The water bottled provided had its sealing almost wearing off. The restaurant was below expectation.

The staff was amazing and the food was really fabulous as well. The spa was great and everyone was so friendly and helpful. The location is great; within walking distance of shopping, and it's very secure. I would recommend this hotel to anyone and will stay there again if I return!

Service was good. Food was okay. Maybe not ask for credit card to make deposit. Can use debit card also.

So welcoming staffs and excellent service Very clean and professional Very delicious food Enjoyed every moment of our stay Jyoti was very helpful

Room not practical in terms of layout especially for fam of 4. Wc could not be locked.

Undertrained staff, but clean hotel