Staffs were friendly. Room was nice. Almost everything working fine. Wi-Fi was working fine. Just the doorbell was not working, but not really an issue for me. One room will receive only one access card. I think it will be better if the hotel is able to provide two for each room because it's easier if one person will be late coming in to the room and do not need to disturb the ones already sleeping inside to help open the room door.

Very good location and clean room.

comfortable hotel & friendly staff, very good

We just checked out today but my husband unintentionally left the mobile adapter charger behind. Then call back the hotel management they claimed that the charger was not there. kinda annoyed with the explanation, but its might initially my husband fault. :-(

The room is clean, good hospitality and services from all staff

Bit disappointed. Requesting for high floor but get middle. Front office staff very polite and friendly.overall was just great. Thank you mandarin hotel. It was a great experience staying in your hotel

The room is very clean the bathroom is also clean, the shower water is also profusely. Though the TV is smaller there is a pedestal for irons, suit satisfactory price and the place is highly recommended.

Beautiful and clean room, fun stay.

Short but sweet stay. Friendly staff and clean room. Excellent bathroom

Comfortable accommodation. According to the price bid.

Very friendly & helpful staff. Ps: have to improve on toilet water drainage.

It's great place to stay in kk. like the room and cleanliness.

Good customer service!! And the hotel so convenient near to the nice cafe shop

good service and hospitality. room condition is good, except without fridge in the room.

Neat and clean hotel. Well managed and the staff is friendly and helpful. The only cons is that there is not option for food as there is no in-house dinning option.

Receptionist friendly at all time, greet us every time we go in and out. Room is spacious and clean and they provide one way free transfer from hotel to airport. Overall is great stay

Located on Gaya Street, the hotel is within walking distance to many attractions in KK, like Atkinson Clock Tower, Signal Hill, Filipino Market. I even walked to Jesselton Point. If you're there on a Sunday, check out the bustling Gaya Street Sunday Market. I stayed in a single room and it was just the right size, as well as clean and comfortable – a good deal for the price. The staff were really friendly and helpful, too. Would definitely stay here again next time I'm in KK!

Nice place, there are lots of free toiletries.

The door was difficult to open but the room was nice as expected. Good service.

The hotel room was comfortable, the staffs are very friendly and helpful. The hotel location is also right at the middle of the town.