Overall Ratings & Reviews Marriott Syracuse Downtown

Beautiful hotel, clean room, friendly staff. Food at the pub downstairs was delicate with live music!!

Ok stay

Hotel was very nice. However parking staff was terrible. Parkingvis in a oublic parking with no security

M

The hotel itself was quite nice. Very traditional with a grand lobby. We had an issue with the drain in one of the double sinks. The room was quite large. Looks like they renovated to merge two guest rooms into one large room at some point. The location on the other hand is sketchy. Close to the bus terminal and lots of strange characters on the streets around the hotel.

Hotel parking

.

You to get panhandlers around the hotel, asking for money. But the front doors to the hotel are locked and you can’t get in without a room key.

We arrived on Friday to attend a Syracuse crunch game and we have no idea Saturday would be parade day (St Patrick’s)! We were supposed to check out Saturday, but we couldn’t leave because all the roads were blocked for the parade. Luckily, the hotel had a room and we ended up staying another night. I am so glad we did because the hotel offered a variety activities regarding the parade and we had the absolutely best time.

A used contact lens on the bathroom counter, no toilet paper and mold in the shower were not highlights. Old building which is in dire need of a reno/upgrade. People and service were great though. Need massive upgrade in cleaning / room prep service.

Very nice hotel

All night I listened to a door slamming. Not a quiet place, people outside screaming and honking their horns at all hours. The icing on the cake was housekeeping knocking on my door at 8AM and again at 8:15AM, then acting shocked that I was in the room let alone that I was annoyed. It was absurd to be waking people up. Check out is noon, not 8.

The hotel is amazing. It is gorgeous and the place is convenient. The city is abandoned everything is closed and ended. It’s so sad to see that’s happening.

The hotel was great. The bathroom could have been a little cleaner.

The staff was amazing and very accommodating. I checked in late so they allowed me to checkout late. Thank you so much. I will definitely come back if I travel to Syracuse.

Excellent hotel

Nice property

Great room. Great service. I would not recommend the room service. DoorDash instead. It’s probably faster.

Great

Very friendly efficient staff