There was no ramp at entrance which is difficult if you have heavy bags & no concierge person. To assist you, there was no air conditioning in the room, no chairs in room to sit & watch television apart from being uncomfortable on the bed. Also no refrigerator in room or glasses to have acold drink, there was only one place for 1 suit case in a double room, if you sat at the desk to do things the back of the chair was hard up against the bed, hence no one could get past, there was no telephone in the room to be able to communicate with reception if needed, after nine days we had to go to reception & request a room clean & new sheets, Staff were quite pleasant, the Bar & Restuarant was good & prices reasonable.