Heritage Resort Shark Bay

Explore Heritage Resort Shark Bay
7.8
Pleasant
From 294 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

10.0

Service and Facilites

8.2

Traveler Reviews Heritage Resort Shark Bay

Number of reviews per page
20
40
Top reviews
Christopher
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed for three nights in an ocean view room. Room has a nice view and is of a good size, bed was comfortable. Denham was very quiet. The resort is of reasonable standard but showing the impact of being close to the sea and a needs a good refurbishment, staff we met were pleasant and helpful. We travelled out to Monkey Mia, about a 25 minute easy drivre, to see the doplhins, the facilities there are amazing.
Read More
Nigel
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property looked a little dated, but was functional. The service in the restaurant was poor
Eduardo
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are spacious and clean. The location is perfect. Restaurant pleasant. What else can you ask for?
TRACEY
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I stayed here for 4 nights in total, unfortunately it was extremely disappointing. I had the “Please make up my room” sign on constantly and it was never done. Unless you call pulling up the bed sheets once. Towels were never changed, no milk replacement, no rubbish remove and no toilet paper, so I ended up using tissues.
Maria
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location is great and staff were lovely. But the hotel is very dated. The outside of the fridge was very dirty - I didn’t complain though as the inside was clean so I suppose that’s what matters. It felt like I paid a lot for something basic - but there aren’t too many accommodation options.
Nevan
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Disgusted. Booked an “oceanside” room with a balcony and got a room out the back with a view of the backyard. When I went back the Philipino reception lady said “but you can see the ocean from your balcony” $207 ! I could have stayed at the pub for $117 and got a better view. They also wanted my phone/email/address/credit card and car registration. I arrived by plane and there is non taxi in town and they would not pick me up the 4km so I had to hire a car costing $200 even though they advertise a 24hr Airport Shuttle. Then to top it off the power went out from 6pm 1am so couldnt charge my phone, then the power came on and woke everybody up. Expedia has all my information. The demanding of my personal info is completely unnecessary and probably just wanted for marketing. I hope Expedia removes them from their list. Please see my Google review for photos.
Read More
Patricia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Large comfortable room with side ocean views - only one key given which was inconvenient as room worked with key in socket so hubby couldn’t sleep if I wanted to go for a walk to explore
Christine
icon-Business
Business
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Perfect location and staff friendly Shame property is a little run down and out dated.
Sandra
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good
Rick
icon-Leisure
Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good location Bit run down and smelly
jhonna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was a good experience staying at the heritage. The filo receptionist was friendly and accomodating
Mark
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The moment i walked in i knew we would not be staying the 2 nights ,even if we had to pay for it, Very smelly, shower curtains were moldy Bed was ok ,curtains hanging off rods Tiles leading up to room were filthy
Justin
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Pub/ dinning
Cotter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very tired. Not like the photos.
James R
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We found the king bed tended to tip the person on the side nearest the wall out to the side, as its two singles pushed together basically. Noisy in terms of other guests opening and closing doors and talking. A can, or similar, was being blown around in the wind and bouncing off walls - perhaps more care needs to be taken to secure loose objects when strong winds are likely.
Read More
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Hotel is in a good location. Room was spacious but the whole place is in desperate need of a makeover.
Verified traveler
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Easy check in (phoned to advise I would be arriving late), easy parking, large clean well appointed room, walking distance to shops and beach
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Reception staffs are helpful and friendly.
Rachel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The hotel was close to the beach, the restaurant had great food and the rooms were larger than most.
Sandy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Sadly, the whole 4 nights we were there, our beds were never made. After 3 days I had to ask for some clean towels. The shower around the bottom of the walls to the floor could do with some bleach and a good clean. Loved the location and meals were awesome
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved