Having read the rather mixed reviews of the hotel, we weren't sure what to expect, but the hotel was a fantastic choice and it far exceeded our expectations. They upgraded our room without us even asking and our room was huge and had a useful kitchen with fridge. We visited in the middle of the heat wave so I asked if we could have a fan in our room and the housekeeping staff provided TWO fans which made sleeping quite comfortable. Thank you to the housekeeping staff for the two fans as they made such a difference! The room and hotel were clean. There is free secure underground parking and the breakfast is fantastic with a very good range of choice. There is also an excellent authentic Italian restaurant attached to the hotel (which is closed on Sundays however) which serves the best pizza (baked in a wood fired oven) at such a reasonable price. The pizzas were amazing! Overall, we couldn't fault the hotel and we would happily stay there again. There is also a very pleasant sitting out area with bean-bag chairs and tables. Sadly for us though, there were always smokers out there so we didn't use the area often. It would be nice to have at least half of the area as a NON -smoking area.